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Old 11-14-2008, 01:02 AM   #1
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Default Unanswered: Money missing???

Okay I know WW says it's impossible for money to go missing, but I'm not sure. I have been playing the pizza game and I remember for specifically before playing I had around 28000 and some change. Well, I play at least two games and I was on my third game and around level 9 and WW went to the green screen! Ugh! Anyway, I waited, when I was able to come back up I went to the Arcade to start over and I noticed I had 27,124! What????? I didn't even log off, and I definitely didn't buy anything. Has anybody else seen this? I won at least $200 in the pizza game so it should have 28200 at least. I lost over $1000 on that darn green screen. What do you think I should do? I looked under help and they told me that money can't go missing, but obviously it did. For the record, nobody has ever been given my password. Any suggestions?
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Old 11-14-2008, 01:08 AM   #2
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Default Re: Money missing???

Call Ganz, 1-866-webkinz - tell them exactly what happened..
I haven't noticed it on my account..but I'm going to keep an eye on it now
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Old 11-14-2008, 01:21 AM   #3
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Default Re: Money missing???

Ohh that hurts. Well congratz on having that much KC, but you need to call Ganz. It can't hurt to try at least. I am sorry, I do hope they will help you out. Refreshing has gotten us all.
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Old 11-14-2008, 01:37 AM   #4
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Default Re: Money missing???

Yes, this is very rough... I felt I had a similar thing happen. I noticed that I had 23916 in my account and that I would need only 84 KC to hit the 24000 mark. so I played pizza game to increase skill and saw my number above 24000. then, in the middle of my best game yet, I got the dreaded green screen. When I logged back on: 23916 to the KC.

So I played the game once (fifth level, not very much KC) and earned some more KC and decided to leave and do a daily (that was not a money earner)---when I came back, I noticed that I had over 24000 in my account. I thnk WW credited the previously lost KC.

I hope this happens for you.
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Old 11-14-2008, 02:07 AM   #5
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Default Re: Money missing???

Thanks for the tips guys. I logged out and back in to see if the money appeared, and it wasn't there. I know I'm not crazy, I've been racking my brain trying to figure out what happened. I know it was taken. The other weird thing. I did my job right before this happened. After logging in and out I checked it to see how long before I work again and it said I could do another job?

I am defnitely going to call Ganz tomorrow.
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Old 11-14-2008, 03:17 AM   #6
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Default Re: Money missing???

calling ganz is probably the best idea. i havent lost money that way before but i have lost money when checking out at the w-shop. i selected several items and hit buy and got logged out. when i logged back in i noticed it took the total amount due but did not give me all my items. i should have called ganz but didnt-didnt feel like the hassle. Best of luck when u call-let us know what happened.
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