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Old 01-06-2008, 07:22 PM   #1
MamaWolf's Avatar
MamaWolf will become famous soon enough

Default Unanswered: Can't get into 1 account...

Earlier today (like half an hour ago), my son tried to go to his room and got booted off, multiple times using different pets. Now he can't get in at all!!! He's gettting the, "I'm sorry we can't connect to webkinz world. Please log back in later for more fun and games. You will now be logged out." This happens right after we e-mail Ganz after filling out the "room won't load" form. I could hope that this means they're fixing it, but I doubt it. I can only hope that it isn't making things worse.
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Old 01-06-2008, 07:32 PM   #2
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Willowtail is an unknown quantity at this point

Default Re: Can't get into 1 account...

They have had some trouble connecting to Webkinz World lately. Just let your son play with his plush pets and you can continue to try in a while. Nothing to worry about--it happened to me several times, too. The it persists for more than one day, just contact Ganz. [You can on their main site.]
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Old 01-06-2008, 07:35 PM   #3
MamaWolf's Avatar
MamaWolf will become famous soon enough

Default Re: Can't get into 1 account...

I went to their main site... where????? There's a phone number for the US representative, do I call that?????
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Old 01-06-2008, 07:37 PM   #4
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Default Re: Can't get into 1 account...

This has happened to me! A friend and I share an account, and I can get onto it! But I can' tget onto mine! The bad thing is, before webkinz went down I was doing a trade, and the other person sent and I can't!
1cheergirl12 is offline Female

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