Can't get into 1 of 8 accounts?

[EHeinze5]

We have 8 accounts here and I cannot get into 1 of them....my main account! Anyone have this happen of have a suggestion?

[Babs]

You may have to contact ganz about this. I have 4 accts, no problem getting.

[Aboo]

Originally Posted by EHeinze5

We have 8 accounts here and I cannot get into 1 of them....my main account! Anyone have this happen of have a suggestion?

I've had that problem for 3 months now. I can get into 7 out of 8 accounts but my main account I can only access VERY late at night or VERY early in the morning. I have had absolutly no help from Ganz on it.

I hope you have better luck.

[EHeinze5]

This is very upsetting! I've had absolutely no trouble until this morning!

[Aboo]

I got so tired of not being able to get into my main account and get rares when they were in the Curio Shop that I made another American account. I am not sure how they assign servers but now I am afraid it is alphabetically. I made my second American account the same name as my first but added something to the end. Now I am having trouble getting on it!

However, my Asian account which starts with a different letter and all my grandkids and daughter's accounts, which I have no trouble with, all start with letters OTHER than the accounts I am having trouble with. Wish I had thought about this BEFORE I opened the last account.

MOSTLY I wish Ganz cared enough to help those of us who are having that trouble.

[SnowCrystal]

I am not sure if this is your problem, but a lot of people have been having trouble with an adobe flash player script. A message will pop up and ask if you want to abort the script. You must have your pop-ups on (or an exception for webkinz in your pop-up blocker) so the script message will pop up. You have to say "no" and not abort the script, or WW will not load. I have this problem with 2 of my family's medium-sized accounts all of the time. My main account (which has more pets, more items in the dock, and more rooms) only gets this message intermittently. Sometimes I have trouble logging in because after I say no to the pop-up, sometimes I get a WW message saying something like "I am sorry...but you will now be logged out". This is really frustrating when they have problems and you have to "wait in line" in order to get into webkinz (which rarely happens). You "wait in line" for about 7 minutes; you get logged in; you get the script error; then you get automatically logged out and have to wait in line again! Try turning your pop-up blocker off and see if this is the problem. Good luck.