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Old 08-06-2009, 11:13 AM   #11
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Default Re: Can't find new items

Thank you so much for this information. I did not know about it. I always just deleted my temp. files....Have a good day....
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Old 08-06-2009, 11:20 AM   #12
oohoo!!!
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Default Re: Can't find new items

Even after you clear your cache and cookies, etc., you may need to log off of the internet, log back on, go to WW, and click the refresh button. That's what we did for my mom's computer, and it worked. Clicking the refresh button was important (it's actually called "reload," and it's the interlocking arrows, in case you don't know).

Last edited by auntjenny7; 08-06-2009 at 11:22 AM..
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Old 08-06-2009, 11:22 AM   #13
UFTWTBNTIACCSH
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Default Re: Can't find new items

That's the same with me, I have cleared my cache and refreshed till the cows came home, but still no items. Yet, my little sister has them! I am fairly sure they will be there at the end of the day for all users, at latest, tomorrow after maintenance. It stinks, I want to remodel a lot of my gardens, and I can't!

~Sara
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Old 08-06-2009, 11:24 AM   #14
oohoo!!!
Webkinz :)
 
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Default Re: Can't find new items

Sara, try again.

When we refreshed the WW page, it showed the option of choosing a language at the top. Then when you log on, the new stuff should show up.
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Old 08-06-2009, 11:30 AM   #15
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Default Re: Can't find new items

Yeah, instead of deleting browsing history and cookies, I deleted everything except for the favorites website option, and it worked like a charm!

~Sara
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Old 08-06-2009, 11:41 AM   #16
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Default Re: Can't find new items

View Post Originally Posted by kamp12
Ok, I just got off the phone with Webkinz, you need to make sure that you go to Internet Options, click delete temp files, then (this is the important part) make sure Preserve favorites website is UNCHECKED, all other boxes need to be checked--files, cookies, history, form data, passwords, In private filtering data. I did this closed all my tabs for webkinz and signed back on and had all the new stuff!!!!!!

Hve fun playing, I'm going to go spend kinzcash!
Thanks for the "in-depth" information. I tried clearing 3 times, but the info you had about "make sure Preserve favorites website is UNCHECKED" did the trick for me.

Thanks again.
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Old 08-06-2009, 11:44 AM   #17
KAP822
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Default Re: Can't find new items

I also do not have the new items in the Wshop. I also cannot get into my garden or treetop rooms to see the new weather feature???? I cleared cookies and cache also and still nothing.
Everything is all mesed up for me since this morning's upgrade.......
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Old 08-06-2009, 11:50 AM   #18
Good Luck Chefs!!
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Default Re: Can't find new items

I can get into my gardens but have a blue screen behind my veggies, and I am also not seeing the new items in the W-Shop, I too have also cleared my cache....I hope it will be fine by 2nite, would like to see it raining.
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Old 08-06-2009, 11:53 AM   #19
KAP822
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Default Re: Can't find new items

OK, did that but where is the box for the preserve favorite websites, I just don't see it. Thanks fo the info!!
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Old 08-06-2009, 11:55 AM   #20
Jonas4Brothers
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Default Re: Can't find new items

it is happening to me too and thanx kamp12 kinda not really
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