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Old 03-28-2012, 10:43 AM   #1
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Angry Unanswered: Can't even play anymore..

Webkinz is so horribly slow. If it even finishes loading i can only go about 3 clicks before it freezes and makes me log out. I can't load my dock and i can't go to any of the stores. My house won't load either. My laptop is never slow and works perfectly on all other websites. It takes so long to try to play I can't even go on anymore. This has been happening for like 5 months or something crazy like that. I remember it took me 10 tries to get the Christmas gift box, and I still haven't been able to open it. Can someone please offer some advice here? -.-
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Old 03-28-2012, 11:19 AM   #2
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Default Re: Can't even play anymore..

Make sure you've cleared your cache, and you could also try a different browser. I find Chrome and Safari to be much faster than either IE or Firefox. The time of day can also make a difference - if you go on at a quieter time, you'll likely do better than late afternoon, evening.
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Old 03-28-2012, 11:49 AM   #3
Theatre910
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Default Re: Can't even play anymore..

I find the mci2.webkinz.com login much more stable.
It is the one you get from the login button on the Customer Service screen
(access via Cust S. tab at bottom of www webkinz com - "."s removed to prevent name rendering).
One drawback is it generally does not show the "you have won" screen, but playing with your screen
resolution seems to fix that. Or you can use the www login to see items the first time, then use the
mci2 for any other logins during the day.

It also seems they lowered the dock threshhold a bit over a month ago.
It used to be slow to load 6000 items (harvested crops not sold during promos), now impossible.
So if you have more than a few hundred items, make some storage rooms & slowly move items out
of your dock.

IF you can visit a library, they often have better networks & are great for clearing things out.
Ours is also way faster than laptop connections, so I try to use when I have lots to catch up on.
I cleaned that >6000 dock down to around 1200 in 3 short visits. Now it works fine on a laptop.

Good luck.




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Old 03-28-2012, 11:52 AM   #4
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Default Re: Can't even play anymore..

Clean your cache and cookies. Try to delete some of the files on your computer also try to limit how many windows you have open while your playing. Good Luck!
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Old 03-28-2012, 05:17 PM   #5
blessed with a curse
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wenjun had their name pop up under (did you mean) when you type (awesome) on Googlewenjun had their name pop up under (did you mean) when you type (awesome) on Googlewenjun had their name pop up under (did you mean) when you type (awesome) on Googlewenjun had their name pop up under (did you mean) when you type (awesome) on Google

Default Re: Can't even play anymore..

i have the same problem, when i log on, i have to wait 5 minutes, and then i load my dock, which is another 5 minutes, and then it was at the normal speed
if i dont load my dock then it is really slow
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Old 03-28-2012, 05:33 PM   #6
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Default Re: Can't even play anymore..

You can clear your cache and/or try using a different browser. You can also go on at a time of day where there would be less traffic (nighttime, early in the morning). Sometimes this can be caused by having a large inventory or having too many pets on one account. Perhaps its time to make a new account.

Good Luck
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Old 03-29-2012, 04:45 PM   #7
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Webkinz :)
 
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Default Re: Can't even play anymore..

Clearing my cache didn't work and I've tried playing on ie, chrome, and firefox
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Old 03-29-2012, 05:05 PM   #8
luvey53
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Default Re: Can't even play anymore..

Empty out your dock. it makes a big difference. I too have a laptop and I did get the same problems. I just keep selling off things I don't need and make rooms for the stuff I do want. Hope this helps.
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