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Old 04-17-2010, 06:51 AM   #1
pingponglov3
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Default Unanswered: can't do alot!!!

I can't do any wheels, darts, gem hunt or anything in curio shop including getting rares. I can't do academy charm forest freezes and after I do a job it freezes. This has been since the update. I've cleared history and cookies, rebooted and still nothing. I'm getting really frustrated about this now.
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Old 04-17-2010, 07:24 AM   #2
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Default Re: can't do alot!!!

That is awful you should call up webkinz on monday i can't even get on webkinz since yesterday. I hope it gets fixed soon for you and you can do all your stuff. Good luck
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Old 04-17-2010, 07:28 AM   #3
dumbbird3
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Default Re: can't do alot!!!

I have not to go on webkinz, so I would not know about this glitch. But, rchurch you should call Ganz and tell them about this glitch and hopefully, they will fix this glitch.


Good Luck!
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Old 04-17-2010, 07:31 AM   #4
OOO Ghostkinz!
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Default Re: can't do alot!!!

Oh good, I am not the only one with a faulty connection...I think it might be a server issue. Get an adult to call Ganz this morning and see if anything can be done. The more people who complain the likelier it is that they will correct faster
1-866-WEB-KINZ
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Old 04-17-2010, 07:33 AM   #5
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Default Re: can't do alot!!!

View Post Originally Posted by Dixiecup
Oh good, I am not the only one with a faulty connection...I think it might be a server issue. Get an adult to call Ganz this morning and see if anything can be done. The more people who complain the likelier it is that they will correct faster
1-866-WEB-KINZ
If you know your server number, it helps a lot.
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Old 04-17-2010, 08:59 AM   #6
pingponglov3
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Default Re: can't do alot!!!

How do you find your server #?
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Old 04-21-2010, 01:27 PM   #7
ill be lost w/o LOST
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Default Re: can't do alot!!!

You can't find server number very easily in Internet Explorer, but it is pretty easy to figure out if you use Firefox.

Open the login page in a Firefox browser (you can download Mozilla Firefox for free)
Then type in your login info for your wkw account.
Then, you have to watch closely, but while your account is loading, you can look down on the bottom task bar and you will see some stuff flashing through rather quickly (where it says
"waiting for" or "transferring data from mci2.webkinz.com" and eventually you will see this:
"transferring data from wapi9.webkinz.com" and the number after the wapi is your server number....in this example, the account would be on server 9.
Clear as mud?

You have to watch closely, sometimes those phrases blink in and out pretty quick!

Hope that helps, and hope that your account gets straightened out soon, fairy!
*waves to fairy*
btw, we are friends! My big black horse and my ex-gymnast daughter say HI!
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Old 04-21-2010, 05:30 PM   #8
hants to be a GT!
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Default Re: can't do alot!!!

I'm sorry that is happening to you, maybe you should call Ganz.

They might do something about it

Hope this helps, (probably not)

<3 Sassynsweet
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Old 04-21-2010, 09:20 PM   #9
I'm Ashlyn (:
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Default Re: can't do alot!!!

My computer used to do that then I updated my Windows XP and the update crashed my computer. Now I can not get on Webkinz at all on my ubuntu (linux) computer.
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Old 04-22-2010, 12:42 PM   #10
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Default Re: can't do alot!!!

i called ganz yesterday about this issue, i can not even get on some of my accounts!
they said i was the first person to call about this so it must be an internet problem , so they did nothing1 i know it is not my computer i have done all the usuals,cookies cahe, etc. tried different browsers nothing helps!
it has to be in their servers but how do you get them to understand this? help please
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