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Old 01-16-2010, 02:55 PM   #1
Webkinz :)
9700kinzstyle will become famous soon enough

Exclamation Unanswered: Can't change my phone color

I am having trouble on a few of my accounts. I can't turn the phone on unless I go into the clubhouse. But I can't change colors. So if I want to go and find Doug for example, in a particular color zone, I can't.

Anyone else having this problem?
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Old 01-16-2010, 03:09 PM   #2
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Default Re: Can't change my phone color

I have had this happen to me before as well. I have no idea what causes it. The only thing I could recommend is maybe clearing your cache. Mine lasted for a day or two and then they worked fine again.
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Old 01-16-2010, 03:13 PM   #3
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Default Re: Can't change my phone color

Maybe try clearing your cache. If you don't know how, check out this guide: http://www.webkinzinsider.com/forum/...-cache-534364/
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Old 01-16-2010, 04:09 PM   #4
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Default Re: Can't change my phone color

Try to clear your cache.

lovemywebbies has provided the link for you, if you don't know how.

Good luck!
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Old 01-16-2010, 04:11 PM   #5
as here and is a
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Default Re: Can't change my phone color

I can't change my phone color untill the zone button fills up with color.......
maby your not waiting long enough.Hopoe this helps!!!
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Old 01-16-2010, 08:24 PM   #6
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Thumbs up Re: Can't change my phone color

like snowball said your flash player might be too slow. so look if "zone'' is corlered in:fp::bt::bt:
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Old 01-16-2010, 11:41 PM   #7
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Default Re: Can't change my phone color

I do when I go to kinzville park and the phone isn't working right in inviting people or going to the clubhouse - light blue freezes up ww
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Old 01-16-2010, 11:52 PM   #8
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Default Re: Can't change my phone color

Yeah, I've had this problem as well! I hate it when it happens, but I just cleared my cache, and reopened Webkinz, and it worked!
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Old 01-17-2010, 01:51 AM   #9
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Default Re: Can't change my phone color

Clear your cache, if the link lovemywebbies is not for your browser, check the Help>Technical Issues>How do I clear my cache? links on the webkins main screen. I hope it works for you.
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