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Old 11-15-2009, 08:05 AM   #1
SewToby
Gift Guru
 
LittleDog's Avatar
LittleDog knows the way
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Default Unanswered: Cannot sign on in pm

I cannot even get a sign in screen 1/2 the time when signing in, in the pm. The other half of the time, it never fully signs in....just the W sign, for 10+ minutes...then nothing. AM seems OK but is really slow.
I do not have AVG. so the posted "fix" for that does not work. When I called Ganz, they said it was our ISP. This is not the case, as when I reset my system date to 11/07 or earlier the problem goes away. There seems to be some problem with updates and WW availability.
LittleDog is offline Female
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Old 11-15-2009, 12:26 PM   #2
hy am I STILL a
Webkinz :)
 
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london is just really nicelondon is just really nice

Default Re: Cannot sign on in pm

I am sorry you are having this problem. Sadly I don't know how to fix it.
london is offline Female
Old 11-15-2009, 03:30 PM   #3
oot Woot! I'm A
Webkinz :)
 
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Default Re: Cannot sign on in pm

If after while it doesn't load, hit F5 (at the top of your key board) and it will reload the screen. You just log back in and it should work.



~Perrypinkster
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Old 11-15-2009, 05:29 PM   #4
Webkinz :)
 
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Default Re: Cannot sign on in pm

i would clear my cache....

maybe exit out of internet and go back on and get to webkinz and try again..

if it keeps happening while its loading hit F5 and it will reload the screen and you start over.

those are basically all of my suggestions...other than that i would wait until tomorrow to try and sign on...maybe then it would work!
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Old 11-15-2009, 05:43 PM   #5
hy am I STILL a
Webkinz :)
 
london's Avatar
london is just really nicelondon is just really nice

Default Re: Cannot sign on in pm

If you want to mark this thread as ansered please to to this like to know how
http://www.webkinzinsider.com/forum/...choose-507905/
Thanks!
london is offline Female
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