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Old 03-01-2009, 01:24 AM   #1
Webkinz :)
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Default Unanswered: CANNOT get on tonight - yes, I've cleared my cache

Anyone else having problems. It's approx. 1:20am WW time.

None of my computers can even FIND the webkinz website.

I've tried 4 different computers. (2 of which I cleared the cache)
I'm trying to get on for the Asian account rare right now.
Anyone else having problems or is this temporary???

Hmmmmm???
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Old 03-01-2009, 01:29 AM   #2
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Default Re: CANNOT get on tonight - yes, I've cleared my cache

View Post Originally Posted by webcrazy
Anyone else having problems. It's approx. 1:20am WW time.

None of my computers can even FIND the webkinz website.

I've tried 4 different computers. (2 of which I cleared the cache)
I'm trying to get on for the Asian account rare right now.
Anyone else having problems or is this temporary???

Hmmmmm???
I am not having the problem tonight, but have in the past. I just checked it again and Webkinz itself isn't down. It might be their server or the server you are trying to get through. If you can't get on tomorrow I would give them a call and let them know. I am assuming that your computers that you are trying are able to get through to other websites, since you posted here

I do know that if there is anti-virus software on a system that is routing through eachother there might be an issue with a firewall. Even if you have not yourself turned the firewall on, it might have been turned on with an automatic system sweep or update. Check that and if you have to you can enter in webkinz address in your anti-virus software for a firewall 'exemption'/ I have to do the same thing with a couple of sites.

Hope that it gets worked out quickly, check your system first and then go from there
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Old 03-01-2009, 01:30 AM   #3
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Default Re: CANNOT get on tonight - yes, I've cleared my cache

No I'm not having that problem. Have you tried useing a different server like your Internet Explorer?
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Old 03-01-2009, 01:32 AM   #4
Webkinz :)
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Default Re: CANNOT get on tonight - yes, I've cleared my cache

I've tried using a different server, yes but I will check my anti-virus software - never even thought of that!
Other websites I am able to access.
Thanks for the suggestions!
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Old 03-01-2009, 01:33 AM   #5
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Default Re: CANNOT get on tonight - yes, I've cleared my cache

i haven't had any problems either, but what i do is go to google and type in webkinz, then try going to the webkinz website from there
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Old 03-01-2009, 01:38 AM   #6
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Default Re: CANNOT get on tonight - yes, I've cleared my cache

View Post Originally Posted by webcrazy
I've tried using a different server, yes but I will check my anti-virus software - never even thought of that!
Other websites I am able to access.
Thanks for the suggestions!
You are welcome. If you have forgotten, never have gone into it, lost manual for: your anti-virus remember to go into your help menu. Usually it is updated if the software is updated. This way it can help you wind through some of the madness they make you sift through to make sure you have checked where you need to! <--it makes you look like this when you aren't sure where to look in the system!
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Old 03-01-2009, 08:25 AM   #7
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Default Re: CANNOT get on tonight - yes, I've cleared my cache

I've had a problem where I couldn't log onto Webkinz because the servers were full... Is this what happened to you?
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