Rare times in local KT. Place your mouse over times and items for time conversions and info.
Welcome to the Webkinz Insider Forum forums.
You are currently viewing our boards as a guest which gives limits your access to many of our other features. By joining our FREE community you will have access to post topics, communicate privately with other members (PM), removal of some (including the "in-text") ads, respond to polls, upload content and access many other special features, such as trading, and entering contests! Registration is fast, simple and absolutely free so please, join our community today!
If you have any problems with the registration process or your account login, please contact us.
I have been unable to log into my daughter's account for a week or so now (and honestly, it's been a month or so since I've even tried). I enter my username & password and then it seems to accept my login, but then I get stuck in perpetual "please wait" mode and it NEVER loads. I have cleared my cache & cookies and that has not helped. I use Internet Explorer, always have, if that matters. I was able to add her two new pets 2 days ago, but she cannot get in to play with them.
Any advice? I'm using the same computer she always uses?
1. Try firefox or Google Chrome, if you get in on one of those, then we know it's the browser, if you still can't get in then you know it's the account.
If it's the account, which is likely the culprit, then I would suggest either calling Ganz customer support at 866-WEBKINZ or you can try changing the password, this would just be to "reset" the account so to speak.
Good luck and I hope you get this fixed soon so you daughter can enjoy her account.
WebkinzInsider.Com is not an official site of, sponsored by, nor affiliated with Ganz, Inc, Webkinz, Lil'Kinz, or Kinzville Newz and all character names, logos, and images are trademarks owned by Ganz, Inc.