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Old 10-05-2008, 05:53 PM   #11
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Default Re: CAN THEY REALLY DO THIS?

Anything I can do to help. This kind of thing INFURIATES me and is completely unacceptable. I should have mentioned that the award against that other Canadian company was $5 million in fines IN ADDITION to the money they were forced to return to the consumers they defrauded.
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Old 10-05-2008, 05:59 PM   #12
ell have a good day
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Default Re: CAN THEY REALLY DO THIS?

I hope that they give you some thing or you win this is not right and i am fet up with ther system
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Old 10-05-2008, 06:04 PM   #13
is kinda back...
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Default Re: CAN THEY REALLY DO THIS?

Serioulsy why not replace them!!
It's not like it costs extra money to do it!! I mean it is virtual!! I mean it's not like they aren't rolling in the money already!!
Luckily I have never had any of these problems. Of coarse I have never adopted a POTM or adopeted a pet since June...

I hope you can get htis straightened out!
~DTF95
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Old 10-05-2008, 06:07 PM   #14
ow I'm blonde and
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Default Re: CAN THEY REALLY DO THIS?

That is really unfair, I truly believe ganz is going to suffer later on for not supporting their customers better.
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Old 10-05-2008, 06:14 PM   #15
loony9083
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Default Re: CAN THEY REALLY DO THIS?

View Post Originally Posted by rubygooby
Thanks for the number. I guess she has to call on Monday, right?
They better not tell her sorry, because my mom is really mad and said she's gonna talk to a lawyer about whether this is legal or not! She wants her money back if they won't give the items that they advertise they'll give if you buy the pet of the month!
I am a mother but I'm the one who luvs webkinz in my house. Tell your mom that I too am considering a lawyer. My whole account was taken away, for they say I violated the agreement and revoked my account. I am still waiting for them to call back.(since Wednesday) I had 123 pets, all the estore items everything of value that collected is GONE!. So keep us posted on what you find out.
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Old 10-05-2008, 06:20 PM   #16
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Default Re: CAN THEY REALLY DO THIS?

What reason did they give to revoke your account?
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Old 10-05-2008, 06:20 PM   #17
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Default Re: CAN THEY REALLY DO THIS?

View Post Originally Posted by momluvswebkinz2
I am a mother but I'm the one who luvs webkinz in my house. Tell your mom that I too am considering a lawyer. My whole account was taken away, for they say I violated the agreement and revoked my account. I am still waiting for them to call back.(since Wednesday) I had 123 pets, all the estore items everything of value that collected is GONE!. So keep us posted on what you find out.
Oh wow that is bad. So they can do that without even telling you why? So what about if my mom calls to complain about this- will they just revoke my brother's account and not even tell her why? this seems illegal!
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Old 10-05-2008, 06:27 PM   #18
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Default Re: CAN THEY REALLY DO THIS?

Good for you, tell your mom to ask to speak to a superviser instead of the first person who answers. If that happened to me, I would not take no for an answer and I agree that it should be illegal for them to promise these things for adopting a POTM and then not delivering. It has not happened to me yet, but I would join a suit against them if it did. I buy POTM just for the loot bag - not because I want those particular pets.
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Old 10-05-2008, 06:29 PM   #19
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Default Re: CAN THEY REALLY DO THIS?

Ohmygosh!!!!! That is horrible...!
Yes, I would call the 1-866-WEBKINZ.
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Old 10-05-2008, 06:30 PM   #20
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Default Re: CAN THEY REALLY DO THIS?

Oh sorry i think i once called ganz about s/t when i first joined good luck
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