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Old 10-08-2008, 09:40 PM   #101
lupuny is finally
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Default Re: CAN THEY REALLY DO THIS?

View Post Originally Posted by MaryEllenMc
Sorry you are having such a problem. Here is the number for your mom to call

Telephone: 1-866-WEBKINZ * 1-866-932-5469
YUP... thats ganz's phone number.
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Old 10-09-2008, 08:18 AM   #102
rubywebkinz
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Default Re: CAN THEY REALLY DO THIS?

View Post Originally Posted by linz
Hi Everyone. Tonight I put my pug on my account. I thought enough time had passed. I did not get the POTM gift. I did all the stuff other WI people said to try, like clean out my internet cash and relog on. No go. Still no gift. That's all. Just bummed and thought I'd share with people that maybe they should still wait to add their pet.
Well isn't it sad that people are expected to wait almost half the month?!? before adopting a pet? And how long- a week now?- have they had all this trouble with the glitches, espeically the one that refreshes every few minutes and/or logs you out? WHEN ARE THEY GOING TO FIX ALL THIS?
UGH

View Post Originally Posted by Chariac
I finally got my POTM items, but defintely not in the traditional way. I called ganz and left a message, because you can't speak to someone unless you get a code. I never heard back from them but then suddenly (a couple days after my call) I had new stuff in my dock(including the party Machine) and extra KinzCash. I think they added the stuff and just didn't call me back, so if you called and left a message, keep a lookout in your dock because the stuff might appear later. Goodluck.
thanks for the info. My mom called but had to leave a message. Even following the directions here she couldn't get someone to speak to directly- just voicemail or something. But no one has called back yet- so maybe the items will just show up like you said. I'll keep an eye out on my brother's acct in case it shows up!

Last edited by FIA; 10-09-2008 at 03:54 PM.. Reason: quote removed
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Old 10-09-2008, 03:03 PM   #103
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Default Re: CAN THEY REALLY DO THIS?

Its Legal you agreed to The User Agreement...Once agreed you have to follow their rules ans statements AND you signed there User Agreement stating that they cant be held responsible for lost PSI's PSF, Etc. you said you were gona sue.....They Have a User Agreement that YOU Signed meaning you take them to court THEY WILL WIN THE CASE!
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Old 10-09-2008, 03:27 PM   #104
ishes for Webkinz
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Default Re: CAN THEY REALLY DO THIS?

View Post Originally Posted by DuckKing329898
Its Legal you agreed to The User Agreement...Once agreed you have to follow their rules ans statements AND you signed there User Agreement stating that they cant be held responsible for lost PSI's PSF, Etc. you said you were gona sue.....They Have a User Agreement that YOU Signed meaning you take them to court THEY WILL WIN THE CASE!
As I remember, I could not access my account unless I clicked ok to the agreement. Not really much of a choice there.
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Old 10-09-2008, 03:45 PM   #105
Mad at Ganz!
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Default Re: CAN THEY REALLY DO THIS?

i feel bad for your brother's loss.. However, something of interest. I adopted my pet around 6am on the first with no issue (this was before the stuff started happening to the WShop and all that mess)

BUT: My husband and my daughter both got the pugs and adopted them after the issues started and neither of them had any problems. So on that note I can see Ganz telling you tough luck.

I know it's not what you wanted to hear but at least you know not everyone had that problem. I wish you didn't have the issue.

Best of luck with whatever happens...
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Old 10-09-2008, 03:47 PM   #106
derrie100
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Default Re: CAN THEY REALLY DO THIS?

View Post Originally Posted by rubygooby
Okay so my mom already put a ban on any buying of Ganz items because of the past when things were missing in adoptions and Ganz didn't want to replace them.

But she let my brother adopt the pug today because that is one pet she already had -she got rid of a lot of them on ebay but kept some that didn't sell or something. Anyway, I didn't know there were adoption problems still or I would have told her not to let him adopt it yet! Well he adopted it and he got exactly like the front page shows (now I have read about it and seen the front page- too late though!) with NOTHING- no gifts, zero in the kinzcash bag, etc.

What I read on the home page is that Ganz policy not to replace adoption gifts not given- but can they really legally ADVERTISE online and in the stores that if you buy and adopt a pet of the month pet you'll get all this loot bag stuff- but then you get nothing and they won't replace it? That does NOT seem legal to me to do that to people. If so, that is really false advertising and a total rip off. People are buying pets that are pet of the month SOLELY for the fact that they get extra stuff when they adopt it- and then get nothing?

NOT FAIR!
Is there a number for my mom to call? because boy she is mad and my brother is sad.
Well, it is illegal to have false advertisement for children...
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Old 10-09-2008, 03:49 PM   #107
The hippie writer
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Default Re: CAN THEY REALLY DO THIS?

Stealing is illegal. That is stealing. Kudos to your mom for the ban! As you can see from my siggie, I am boycotting too!
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Old 10-09-2008, 06:11 PM   #108
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Default Re: CAN THEY REALLY DO THIS?

*sigh* The things people do these days.


View Post Originally Posted by DuckKing329898
Its Legal Its in their User Agreement you agreed You cant sue them PLUS they're a Canadian Compny their laws are different than ours.
True, but would YOU want to pay $13.00 dollars to get a virtual item- the whole POINT of you getting that item- and just get a stuffed animal?


Thought not.

---------- gupdoo3 added 3 Minutes and 34 Seconds later ----------

View Post Originally Posted by DuckKing329898
Its Legal you agreed to The User Agreement...Once agreed you have to follow their rules ans statements AND you signed there User Agreement stating that they cant be held responsible for lost PSI's PSF, Etc. you said you were gona sue.....They Have a User Agreement that YOU Signed meaning you take them to court THEY WILL WIN THE CASE!
People who are buying Webkinz don't see the User Agreement (if they see it at all; most people just skim through it) until AFTER they pay 13 bucks. And, last time I checked, false advertising was a no-no.

Last edited by gupdoo3; 10-09-2008 at 06:12 PM.. Reason: Automerged Doublepost
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Old 10-09-2008, 06:11 PM   #109
mimix2500
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Default Re: CAN THEY REALLY DO THIS?

ooooooh, that really stinks!!! im sorry to hear that
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Old 10-09-2008, 08:20 PM   #110
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Default Re: CAN THEY REALLY DO THIS?

They Still said they can't be held responsible which means THEY CANT BE HELD RESPONSIBLE and if you going to Boycott ganz that just means they'll die Faster Webkinz is dying Slowly.
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