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Old 05-16-2008, 06:01 PM   #1
asis99
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Default Unanswered: Can someone help with a Clydsdale problem?

My son recieved a Clydsdale adoption gift-as a gift from someone. He did not have one. Soooo of course we had to buy one- Well anyway, now he cannot ope eith adoption gift!
This is what it says Oops... Can not find any rules for Careate gift.
Does anyone have any idea what this means or what we can do about it?
Thank you for listening!
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Old 05-16-2008, 06:06 PM   #2
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Default Re: Can someone help with a Clydsdale problem?

Thats terrible, I think you should wait to see if the problem fixes itself and if it doesn't, contact GANZ
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Old 05-16-2008, 06:56 PM   #3
Quacky Quack
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Default Re: Can someone help with a Clydsdale problem?

That is very weird. I think you should either contact GANZ or just wait it out.

---------- Quacky Quack added 0 Minutes and 40 Seconds later ----------

You can click HERE to see how to contact GANZ

Last edited by Quacky Quack; 05-16-2008 at 06:56 PM.. Reason: Automerged Doublepost
Old 05-16-2008, 07:00 PM   #4
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Default Re: Can someone help with a Clydsdale problem?

Wow that stinks. Well my suggestion is to contact GANZ by e-mailing or calling. Find the thread in blue text near the top of the 'Somebody help!' section of the forum. FIA has the e-mail and phone number there.
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Old 05-16-2008, 07:02 PM   #5
LovePuppy101
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Default Re: Can someone help with a Clydsdale problem?

What I would do is log out and wait for a bit, log back on and try to open it, if it doesn't open up, I would contact ganz.

You can contact them at: 1-866-932-5469 OR support@webkinz.com
Old 05-16-2008, 07:02 PM   #6
asis99
Webkinz :)
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Default Re: Can someone help with a Clydsdale problem?

Thank you everyone--looks like I am going to have to contact Ganz!
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Old 05-16-2008, 07:05 PM   #7
kat6194
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Default Re: Can someone help with a Clydsdale problem?

yeah. they should fix the problem for you.
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Old 05-16-2008, 09:11 PM   #8
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Default Re: Can someone help with a Clydsdale problem?

Its either a glitch or a Ganz Problem. E-mail Ganz and see what they say. Hey-Its just a gift
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Old 05-16-2008, 09:12 PM   #9
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Default Re: Can someone help with a Clydsdale problem?

Now thats a new one. I would call them for sure. They should help since thats clearly some kind of strange uncommon error.
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Old 05-16-2008, 09:17 PM   #10
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Default Re: Can someone help with a Clydsdale problem?

Hmm ..
I'd wait to see if it works, and if it doesn't, then contact Ganz.
Numerous people have already posted the phone number and
email.

Good luck!
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