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Old 02-05-2010, 10:10 PM   #1
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Default Unanswered: Can not Log In

Hey everyone I was in my room at 10:00pm when all of a sudden the game was reloading. So i just logged out becuase it was going crazy. Now I can not log back into this account. Anyone have this happen before????
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Old 02-05-2010, 10:24 PM   #2
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Default Re: Can not Log In

Try to clear your cache, if you don't know how, here is a link
http://www.webkinzinsider.com/forum/...-cache-534364/
Good Luck!
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Old 02-05-2010, 11:37 PM   #3
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Default Re: Can not Log In

i was able to get back in after a few moments but then again at the top of the hour it went crazy . So i just assume not to be in my room when the hour changes. thanks for the tip i did clear my cache. Just must be a glitch. Thanks again
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Old 02-06-2010, 09:40 AM   #4
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Default Re: Can not Log In

Maybe these will help?
http://customerservice.webkinz.com/cs/us_en/li.php

http://customerservice.webkinz.com/cs/us_en/em.php

Last edited by mickey26; 02-06-2010 at 09:55 AM..
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Old 02-06-2010, 09:48 AM   #5
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Default Re: Can not Log In

Are you using internet explorer? If you are, maybe you should switch to Mozilla Firefox. That might also help. Good Luck!
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Old 02-06-2010, 10:17 AM   #6
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Default Re: Can not Log In

View Post Originally Posted by mickey26
Are you using internet explorer? If you are, maybe you should switch to Mozilla Firefox. That might also help. Good Luck!
I agree. I had millions of problems with Internet Explorer so I just downloaded Google Chrome.
It works wonders!
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