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Old 08-06-2010, 07:06 PM   #1
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Default Unanswered: Can not get into any room of my house.

Is anyone else experiencing this. I can not get into any room loads about 90% then freezes. A dopted a new pet can not get her dresses in her new clothes, can not get into all my storage and can not do my gardens. I really hate maintenance- something always get messed up. Please let me know if anyone knows how to clear this up. I have cleared my cache, deleted my browsing history all of our other 5 accounts work at the present time.
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Old 08-06-2010, 07:14 PM   #2
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Default Re: Can not get into any room of my house.

My first suggestion was going to be to clear your cache, but since you already did that, I'm not sure what else would help. It might have to do with a problem Ganz had with some color zones in the clubhouse, which had to be closed for maintenance. Since you mentioned that you just adopted the pet, maybe there was a glitch since it coincided with the clubhouse problem.
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Old 08-09-2010, 08:21 PM   #3
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Default Re: Can not get into any room of my house.

i don't exactly know what your problem is, but i always freeze up at 90%, but i wait for about 10 seconds and then i get into my room. Its pretty normal for me, since i have an old slow computer (i still love it though! ) But the time to log out is it you freeze up at 10% or 40%, then you can log out.
if you still can't get in, trying calling ganz
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