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Old 12-26-2007, 10:13 PM   #1
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Default Unanswered: Can login and play games -- logged out when i go to my room?!?

Hi all:
Got a webkinz for my daughter. Was able to register the pet but kept on getting kicked out. When I logged in today, I could go to the arcade and the stores to buy things for the room, but everytime we try to go to the pet's room, the "chair" begins loading and it stops and kicks us out. Are other people having this same problem? Like I said, I seem to be able to do other things most of the time (sometimes get kicked out when I try to buy things, but most of the time, I don't). However, I have NEVER been able to get into the room in the last 48 hours. Thanks for any help!

Kim

p.s. I have tried clearing cache a few times and have tried on several computers in the home.
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Old 12-26-2007, 10:45 PM   #2
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Default Re: Can login and play games -- logged out when i go to my room?!?

I think there was just more trouble than usual over the holidays. I would say wait a few days and try it again. Webkinz is still really slow on our computer and we couldn't open our gift until this morning.
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Old 12-26-2007, 11:36 PM   #3
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Default Re: Can login and play games -- logged out when i go to my room?!?

Yea, i think it is because webkinz has been having tons of traffic lately due to the holidays. Hopefully you should be able to go in a little while. If you cannot go, then you maybe contact Ganz, may be a serious problem. I doubt it though.
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Old 12-28-2007, 11:14 AM   #4
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Default Re: Can login and play games -- logged out when i go to my room?!?

my sister cant go to her room either
Old 12-28-2007, 07:17 PM   #5
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kitnguye is an unknown quantity at this point

Default Re: Can login and play games -- logged out when i go to my room?!?

Thanks for the replies, folks. I was hoping that the site would start letting me into DD's room tonight after the servers came back up. No luck! I have now tried emailing them. Anybody still having the same problem?

Thanks again,

Kim
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Old 12-28-2007, 07:27 PM   #6
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Default Re: Can login and play games -- logged out when i go to my room?!?

I have the same problem and so does my boyfriend - I just made a post too but before seeing your post. I believe the game did not make a room for your pet and that is why it is crashing when you try to go to the room - at least with mine I am sure the game did not make a room for it since I was able to log my other pet and there is no room for the new one.
If it is the only pet on your account you will probably have to wait on Ganz to fix it.
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Old 12-28-2007, 07:52 PM   #7
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Default Re: Can login and play games -- logged out when i go to my room?!?

Thanks Nightshadow. That makes sense to me. We created the account Christmas morning (stupid, I know), and only got to the part where we create the username and password. It then got all hosed and kicked us off several times. I suspect it kicked us off before we got to the "room creation" part of the programming. Have you contacted Ganz about you or your boyfriend's room?
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Old 12-28-2007, 08:08 PM   #8
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Default Re: Can login and play games -- logged out when i go to my room?!?

I can get into the site and do all games and daily activities but I can't load my dock and get kicked out every time I try. The other 4 accounts that I do daily's for, load fine.......I really have to quit Webkinz and find a new online activity. I have 5 new pets and can't even register them and the store won't take them back. So I'm stuck with them I guess.
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Old 12-28-2007, 10:19 PM   #9
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Default Re: Can login and play games -- logged out when i go to my room?!?

View Post Originally Posted by Nightshadow
I have the same problem and so does my boyfriend - I just made a post too but before seeing your post. I believe the game did not make a room for your pet and that is why it is crashing when you try to go to the room - at least with mine I am sure the game did not make a room for it since I was able to log my other pet and there is no room for the new one.
If it is the only pet on your account you will probably have to wait on Ganz to fix it.
That does make sense. I registered mine two days ago on the 26th, and that's the only area that I can't get to. And I don't have the PSI in my dock.
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Old 12-28-2007, 11:12 PM   #10
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Default Re: Can login and play games -- logged out when i go to my room?!?

that happend to me a few days ago. keep trying!
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