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Old 10-31-2009, 08:39 AM   #1
gangnam style
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Default Answered: Can I contact GANZ by email??

I'm not old enough to contact GANZ by phone, so I was wondering if I could contact GANZ by email. If so, what is the email I should send to?
I read somewhere on a thread here that they review all their reports now, and I want to be unbanned from the KC+ ban I'm on because of "discussing personal info"- something I did not do!
Thanks to you in advance and have a happy Halloween!
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Best Answer - Posted by lexi18216
You CAN email Ganz, people have given you the address, but you only get an automated reply telling you to call them.. \\:

Maybe tell them you are 18? I'm sorry but there is really no other way.
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Old 10-31-2009, 08:40 AM   #2
hip my hair back and
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Default Re: Can I contact GANZ by email??

support@webkinz.com
I think. Not sure. But you usually just get an automated response, so I recommend calling at 1-866-WEBKINZ
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Old 10-31-2009, 08:41 AM   #3
gangnam style
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Default Re: Can I contact GANZ by email??

Thank you! Just to make sure, I'll wait for a response or two more.
I'm not old enough to call, and my parents definitely won't call.
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Old 10-31-2009, 08:48 AM   #4
oah! I'mma
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Default Re: Can I contact GANZ by email??

Yup.

But, when I contacted them about a trading glitch I got this:

Hello,

You have inquired about a glitch you have discovered while visiting Webkinz World.

We are aware of the problem and our technical team is working on correcting the issue as soon as possible. Since Webkinz World is continuously upgrading and updating the site, we cannot give you an exact timetable as to when this issue will be resolved. However, rest assured we are looking into the problem and are in the process of rectifying the situation.

We apologize for any inconvenience.

Thank you,

Webkinz Customer Support.





Really Helpful.... xD


I really recommend calling them. (but you'll have to wait until Monday at nine)
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Old 10-31-2009, 09:19 AM   #5
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Default Re: Can I contact GANZ by email??

They don't accept e-mails that I heard. Maybe one's like ideas, or comments. But it is a good idea to call them instead.
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Old 10-31-2009, 09:25 AM   #6
Swim, Write, Music
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Default Re: Can I contact GANZ by email??

The email is something like: Support@Ganz
I also got an email from sde@ganz too... you can try to email, but there isn't a big chance they'll respond
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Old 10-31-2009, 09:34 AM   #7
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Default Re: Can I contact GANZ by email??

I am sorry but the email doesn't work! After like 5 minutes you just get an automatic email saying that please call ganz and don't reply to this email! Hope I helped.
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Old 10-31-2009, 09:37 AM   #8
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Default Re: Can I contact GANZ by email??

You CAN email Ganz, people have given you the address, but you only get an automated reply telling you to call them.. \\:

Maybe tell them you are 18? I'm sorry but there is really no other way.
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Old 10-31-2009, 11:43 AM   #9
gangnam style
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Default Re: Can I contact GANZ by email??

OK, thank you!
I may be able to hold off on the KC+, but one can only take so much regular KinzChat!
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