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I have enjoyed Webkinz for over a year with no real problems. Now I have one I can't figure out. I cannot get into my rooms . Sometimes it won't completely load, other times I get a blank blue screen.
This has been happening for approx 3 weeks. I'm going through severe withdrawal. I need to garden & see my pets! I am also having trouble changing my pets from one to another. It doesn't matter what time of day I try. Any clues??!!
Have you tried clearing your cache? Also, are you having the same problems on different computers? There has been a problem reported with the Antique Stove causing loading problems, but with WW down for 24 hours, that should have fixed that glitch.
It sounds like you need to contact Ganz about this. I would be going through withdrawal, too! I wish I could tell you how to fix it, but I can't. Sorry I wasn't helpful to you. I hope you get it fixed really soon.
Have you tried using a different browser. I couldn't get into the Academy for two weeks before I tried Netscape and it worked. Now I use Firefox with no problems. I just can't go to classes with Internet Explorer. It's worth a try, but a lot of people are having this problem right now.
Try internet explorer if you already aren't. I have mozilla firefox and that happens to me alot. Webkinz world has so many people the servers just go down sometimes but on other browzers it works sometimes
Thank you all for of your suggestions! I was able to get into my rooms once yesterday, where I replanted my garden & did some "cleaning" . I made no changes to my pc, so right now I'm figuring it's a Ganz issue. Today I can't access my rooms, the arcade & the w-shop...very frustrating. I will try some of the suggestions that you gave to see if they make a difference.
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