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Old 10-21-2008, 03:56 PM   #1
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Default Unanswered: Buying a Room

Has anyone ever had a problem buying a room and being given the wrong room. I just bought an inside room 1000kc and it flashed a couple of times and turned into an outdoor room which I definitely did not select and did not want.

I Probably already know the answer, but does anyone think Ganz will fix it if I call them? (It's in a really bad spot for a garden or i wouldn't care.)
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Old 10-21-2008, 04:01 PM   #2
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Default Re: Buying a Room

I doubt they'd fix it... but I've clicked on where I've wanted the room and it appeared a few "squares" down... but it was the large room I purchased, just not where I wanted it..
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Old 10-21-2008, 04:33 PM   #3
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Default Re: Buying a Room

Yes. That has happend to me. I wanted a outdoor room and it flashed eight times, than gave me a indoor small room. Weird
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Old 10-21-2008, 04:36 PM   #4
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Default Re: Buying a Room

STart a garden.
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Old 10-21-2008, 09:52 PM   #5
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Thumbs down Re: Buying a Room

Wierd, I think Ganz is trying to get your money when you buy webkinz,then they make all these bad things happen to you.
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Old 10-21-2008, 09:53 PM   #6
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Default Re: Buying a Room

Sorry to hear this happened to you
I am not sure if Ganz could help you
I had this happen to us one time when we purchased a room it just went in a spot we didnt want... we tried to contact Ganz and they didnt fix it unfortunately

good luck to you !!

hugs

Angel
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Old 10-22-2008, 12:54 PM   #7
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Default Re: Buying a Room

I just talked to someone at Ganz and they said there's probably nothing they can do to fix it but they will have someone check with me in a few days to see if it's still happening because I had it happen on another room too. Thay also wanted to know if it happened to lots more people so If you've had it happen, let me know and I'll pass it on to them. Apparently they can't change it once it's happened but they'd like to prevent it from happening in the future.
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