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Old 05-30-2007, 09:43 PM   #11
Mewey
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Default Re: Brown paper box stuck in dock

EMAIL YOUR PROBLEMS TO SUPPORT@WEBKINZ.COM

I had a game floor that was too small for my room and I emailed them and it takes awhile, but I just looked and it is fixed.......So don't give up, email them.
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Old 05-30-2007, 10:33 PM   #12
Fluffbunny
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Default Re: Brown paper box stuck in dock

My poster used to be split all the time too. I tried taking it off, and putting it back on the wall again. Now, I moved it into a different room, and it hasn't been a problem since.
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Old 05-30-2007, 11:08 PM   #13
plw120, 728lisa
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Default Re: Brown paper box stuck in dock

The Webkinz Tech Support is a little slow but they have fixed all our problems when we notified them. Our tub had been acting up since last week and today it works fine.
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Old 06-02-2007, 07:39 PM   #14
mudgiemama
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Default Re: Brown paper box stuck in dock

When I have a brown box stuck in the dock, I just log out and back in and then I can drag it to the room and it opens O.K.
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Old 06-03-2007, 08:49 AM   #15
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Default Re: Brown paper box stuck in dock

Hmm.., very interesting.
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