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Old 07-31-2008, 03:49 PM   #1
moonmicky
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Default Unanswered: Broken Bathtub

Everytime I put a pet into my bathtub I get logged out! It will show the window with the pet in the tub but after the water fills up I get the message "Sorry We can't log into Webkinz World at this time." I am able to log back in but I haven't been able to use my tub once! Should I contact Ganz, or should I try something else first?
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Old 07-31-2008, 03:51 PM   #2
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Default Re: Broken Bathtub

have you tryed getting a new bathtub??
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Old 07-31-2008, 03:52 PM   #3
Cooldog74
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Default Re: Broken Bathtub

Maybe they are having some problems with WebkinzWorld. Or they are working on stuff. Maybe the water in the bathtub has something to do with the underwater rooms! I don't know!
Old 07-31-2008, 03:53 PM   #4
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Default Re: Broken Bathtub

Sounds like you should contact Ganz...Are you able to use your stove, blender,& sandwhich maker? if so then it's probally a glitch that they need to fix! Also have you tried removing the tub and placing it in another room to see if it works in another room? Goodluck I hope you get this resolved!
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Old 07-31-2008, 03:56 PM   #5
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Default Re: Broken Bathtub

I get logged out too, & my theory is (not sure, but my theory) it may be a local computer problem. here's what has helped me: do a virus scan. i picked up some bad viruses that have slowed up, & even made screens freeze. or try shutting your computer down & restarting it. or if you have wifi, you may want to see if the signal is strong. sometimes my computer switches from a strong network to a weaker one (don't know why, i just have to check periodically). or you could try moving the bathtub to another room & see if that helps. good luck...
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Old 07-31-2008, 03:57 PM   #6
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Default Re: Broken Bathtub

Try moving it to a different spot, if that does not work try getting a new bathtub. If both don't work contact GANZ. Hope it helps!
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Old 07-31-2008, 03:57 PM   #7
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Default Re: Broken Bathtub

I just tried one of my tubs and it seems to be working fine. If you've logged out and back in a few times and it still won't work, I guess you should contact Ganz.

Good luck! I hope you get it resolved!
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Old 07-31-2008, 03:59 PM   #8
emily44
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Default Re: Broken Bathtub

That happned with my friend, we sold her bathtub and we brought a diffrent one. I hope this helps! : )
Old 07-31-2008, 04:46 PM   #9
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Default Re: Broken Bathtub

I Think It Just May Be A Defect. Keep Trying Or Call The Webkinz Hotline.
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Old 07-31-2008, 04:49 PM   #10
hollisterlover11
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Default Re: Broken Bathtub

Maybe you should get a new bathtub and try that one. Or maybe it's something else in your room that has a glitch. Hope this helps
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