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Old 04-28-2009, 06:54 PM   #1
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Question Unanswered: bright ideas lamp????

ok, i got the new theme and now. even after logging out and in, the new lamp is stuck, i can turn it on and off but i can not move it. has this happend to anyone else?? is it just me or maybe a glitch in a new item?

thanks in advance for all help
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Old 04-28-2009, 06:56 PM   #2
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Default Re: bright ideas lamp????

I am making a logical guess.....a glitch.
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Old 04-28-2009, 07:03 PM   #3
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Default Re: bright ideas lamp????

I am guessing it is a glitch. I bought one two but I never tried to move it. I would try logging out and back in, and If that doesn't work Just leave it there agian, because it will eventlly Will become un-stuck. Good Luck!
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Old 04-28-2009, 07:17 PM   #4
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Default Re: bright ideas lamp????

I think the computer was slow at the time when you did that. I believe It was the computer trying to catch up to the pace.

It could be a glitch.
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Old 04-28-2009, 07:22 PM   #5
ebaday
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Default Re: bright ideas lamp????

That happned to me too. I put it in the room but I couldn't take it out. It was stuck. You have to get Ganz to remove it by going to cutomer service and clicking on I HAVE AN ITEM STUCK. Then fill out the info and Ganz will unstick it in about an hour. Worked for me!
Old 04-28-2009, 07:37 PM   #6
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Default Re: bright ideas lamp????

I have seen that it happened to a lot of people, so it is a glitch and not a slow computer.
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Old 04-28-2009, 07:41 PM   #7
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Default Re: bright ideas lamp????

It happened to me too. So glad kind of that it wasn't just me. Thanks for your post.
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Old 04-28-2009, 08:01 PM   #8
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Default Re: bright ideas lamp????

thanks for all answers!! WI rocks and so do the members
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Old 04-29-2009, 12:33 PM   #9
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Default Re: bright ideas lamp????

This same thing happened to me! And I'm really frantic because I'm trying to design a room for the Kitchen contest! I'm going to try Customer Service....
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Old 04-29-2009, 01:10 PM   #10
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Default Re: bright ideas lamp????

My lamp got stuck too I filled out the item is stuck form and they unstuck it, but when I put it back in my room, it stuck again! I don't really care, it's where I want it, but I didn't just want it unstuck, I was hoping the problem would be fixed and I would be able to move it again. Oh well, guess we can just hope they fix the problem soon
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