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Old 03-08-2009, 09:03 AM   #1
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Default Unanswered: A box in my dock cannot open!

I sent a "gift" through kinz post from 1 account to another during all the chaos this week. The box got there but is sitting in my dock and I cannot open it! I'll probably have to call Ganz but am wondering if anyone has this issue or knows what to do!
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Old 03-08-2009, 09:17 AM   #2
marnabear
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Default Re: A box in my dock cannot open!

Yes, there are lots of posts about this. You will have to call Ganz and hope that they give you your items back.
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Old 03-08-2009, 09:21 AM   #3
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Default Re: A box in my dock cannot open!

this has happened a lot

i think you will have to call ganz tommorow
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Old 03-08-2009, 09:22 AM   #4
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Default Re: A box in my dock cannot open!

I know but webkinz in back on and working great it is all because they were making a newclubhouse room
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Old 03-08-2009, 09:24 AM   #5
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Default Re: A box in my dock cannot open!

Well... here is why we have ours.


The day with all the kinzpost issues, I attempted to send another of our accounts something. It failed. However my items were placed back in the dock of the sending account.

Then the day after it was down nearly all day.. Whenever I was able to log in, the account I was attempting to send to had a Kinzpost from our other account. However that package never actually sent from the sending account.. (if that makes sense)... So it is an empty box (for us).. But it will not leave our dock and cannot open.
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Old 03-08-2009, 10:02 AM   #6
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Default Re: A box in my dock cannot open!

That does make sense....I'm not sure what I even have in this box to check the dock of the "sending" account. I guess thats what I get for having too much stuff on too many accounts! I'll call Monday! Thanks everyone!
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Old 03-09-2009, 12:08 AM   #7
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Default Re: A box in my dock cannot open!

I had that happen too. I logged out then back in, and the items were back in my dock. I tried to send them again, and it worked the second time. But I didn't get an empty box, just the one with the items in it.
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Old 03-09-2009, 12:15 AM   #8
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Default Re: A box in my dock cannot open!

It's an empty box.
Whomever sent it to you has the items back in there dock.

You can either call ganz about it, or you can just sell the box to the W shop.
That's what I did to get rid of it.
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Old 03-09-2009, 02:58 PM   #9
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Default Re: A box in my dock cannot open!

Thats interesting! What did you get at the w shop for it?
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