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Old 03-19-2011, 04:22 PM   #1
snowflake92096
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Default Answered: Bounce n' Burst

Every time I play bounce and burst and win it takes me to the screen where it says I got the trophy then when I click next it take me to a blank blue screen which forces me to log off, giving me no money and no trophy. How do I fix this??
TerriersRock is offline Female
Best Answer - Posted by Cheesy1
I'm not sure if you can fix this, you may need to call Ganz and ask them Here is a link:

Contact Ganz - Webkinz Insider Wiki
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Old 03-19-2011, 04:26 PM   #2
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Default Re: Bounce n' Burst

I'm not sure if you can fix this, you may need to call Ganz and ask them Here is a link:

Contact Ganz - Webkinz Insider Wiki
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Old 03-19-2011, 05:31 PM   #3
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Default Re: Bounce n' Burst

View Post Originally Posted by Cheesy1
I'm not sure if you can fix this, you may need to call Ganz and ask them Here is a link:

Contact Ganz - Webkinz Insider Wiki
Yep, I think you should use the link Cheesy1 gave you and contact Ganz.
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Old 03-19-2011, 08:02 PM   #4
snowflake92096
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Default Re: Bounce n' Burst

View Post Originally Posted by Cheesy1
I'm not sure if you can fix this, you may need to call Ganz and ask them Here is a link:

Contact Ganz - Webkinz Insider Wiki
Thank you for the advice!

I just sent them an email, how long do you think it will take for them to reply?
TerriersRock is offline Female
Old 03-20-2011, 10:30 AM   #5
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Default Re: Bounce n' Burst

View Post Originally Posted by TerriersRock
Thank you for the advice!

I just sent them an email, how long do you think it will take for them to reply?
1 to 3 days at the most maybe more.
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Old 03-20-2011, 10:35 AM   #6
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Default Re: Bounce n' Burst

1 day at the most depending on how busy they are
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