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Old 05-23-2009, 03:03 PM   #1
jnmommy
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baxjul is the cats pajamas!baxjul is the cats pajamas!baxjul is the cats pajamas!baxjul is the cats pajamas!baxjul is the cats pajamas!baxjul is the cats pajamas!

Default Answered: Bought something, didn't get code.

Today I got a charm and figure from the estore, paid with my points, they were deducted. But then I never got my codes or any email. What should I do? Should I call on Tues.? assuming they are closed on Monday.
baxjul is offline Female
Best Answer - Posted by AddictedMom
If you log in and go under account management, you can see your past orders with the codes listed.

Go to the e-store and log in.
Click "manage account" on the left side.
Click "order history" and the first one listed will be the last order you placed.
Click on the magnifying glass next to the order and it will come right up!
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Old 05-23-2009, 03:05 PM   #2
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Default Re: Bought something, didn't get code.

Maybe you could wait a day or two and if you don't get it, try contacting them on Tues...
Have you checked your Spam folder? It might have been emailed there...

Well anyways, good luck and I hope you get your codes soon!
dotdotduck is offline
Old 05-23-2009, 03:08 PM   #3
jnmommy
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baxjul is the cats pajamas!baxjul is the cats pajamas!baxjul is the cats pajamas!baxjul is the cats pajamas!baxjul is the cats pajamas!baxjul is the cats pajamas!

Default Re: Bought something, didn't get code.

View Post Originally Posted by dotdotduck
Maybe you could wait a day or two and if you don't get it, try contacting them on Tues...
Have you checked your Spam folder? It might have been emailed there...

Well anyways, good luck and I hope you get your codes soon!
Thanks. I kept checking my spam folder, but didn't get it there either. I've bought from the estore lots of times, but this has never happened.
baxjul is offline Female
Old 05-23-2009, 03:08 PM   #4
webbie whonk!
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Default Re: Bought something, didn't get code.

View Post Originally Posted by baxjul
Today I got a charm and figure from the estore, paid with my points, they were deducted. But then I never got my codes or any email. What should I do? Should I call on Tues.? assuming they are closed on Monday.
There is a purchase history at the estore and you should be able to find your codes there. In the future, you should click "Print codes" and copy paste the codes from there onto a notepad document.
webbiemum is offline Female
Old 05-23-2009, 03:10 PM   #5
MicsKinz
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Default Re: Bought something, didn't get code.

If you log in and go under account management, you can see your past orders with the codes listed.

Go to the e-store and log in.
Click "manage account" on the left side.
Click "order history" and the first one listed will be the last order you placed.
Click on the magnifying glass next to the order and it will come right up!
AddictedMom is offline Female
Old 05-23-2009, 03:11 PM   #6
jnmommy
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baxjul is the cats pajamas!baxjul is the cats pajamas!baxjul is the cats pajamas!baxjul is the cats pajamas!baxjul is the cats pajamas!baxjul is the cats pajamas!

Default Re: Bought something, didn't get code.

THANK YOU! I didn't know the code would be there!!!!! It worked! Thank you so much!
baxjul is offline Female
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