| 05-04-2008, 09:44 PM || #1 |
Join Date: May 2008
| | Unanswered: Blank, white login screen
When I click on "Login" all I get is a white screen. Here is the exact text from the Webkinz website:
If you are seeing a white screen when you try to log into Webkinz World, there are several solutions you can try.
1. Please go to www.adobe.com and update your Flash Player.
2. Please clear your cache. If you do not know how to do this, we have detailed instructions on our FAQ in the Technical Issues section. Just click on the question "How do I clear my cache?". If you wish to proceed directly to the Technical Issues page of the FAQ please click here.
3. Please make sure www.webkinz.com is an acceptable site for all pop-up blockers and anti-virus programs on your computer.
If these steps do not solve the problem, please contact your Internet Service Provider for further assistance.
I did all this. None of it worked. I am still getting a white screen. I'm on New York's Long Island so I called Cablevision. They said that as long as my Optimum Online works there is nothing that they can do for me.
What do I do now?
Bill "The Colonel" N.
Your humble cinema maintenance man from New York
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