Webkinz Insider - Not affiliated with Ganz or Webkinz.

Welcome to WI!


Free Webkinz Codes

Ads  Remove Ads

Become an Insider Insider Subscriber and make these ads go away!
Go Back   Webkinz Insider Forum > WebkinzInsider.Com > Somebody Help!

Welcome to the Webkinz Insider Forum forums.

You are currently viewing our boards as a guest which gives limits your access to many of our other features. By joining our FREE community you will have access to post topics, communicate privately with other members (PM), removal of some (including the "in-text") ads, respond to polls, upload content and access many other special features, such as trading, and entering contests! Registration is fast, simple and absolutely free so please, join our community today!

If you have any problems with the registration process or your account login, please contact us.
Closed
 
LinkBack Thread Tools Display Modes
Old 03-14-2008, 02:15 PM   #1
Webkinz :)
meggles is an unknown quantity at this point

Default Unanswered: Blank Gift Box

My little sister has been having the worst luck with Webkinz. She didn't get a token on her birthday (the 11th), and when she adopted her newest pet the day after (a ), it came with an empty gift box. I was given a number to contact Ganz by some helpful people on here, and I know you guys have posted contact info before. However, I tried emailing and haven't gotten a response, and the phone number says they aren't taking voicemail. Does anyone know a better way to contact them, or how long they take to reply to email? It's only been three days since I emailed them, but she keeps asking if they'll be able to fix it, and why they haven't replied. Thanks in advance for any help!
meggles is offline
Sponsored Links
Old 03-14-2008, 02:45 PM   #2
ishes for Webkinz
Gift Guru
 
mimzysmom's Avatar
mimzysmom is the epitome of excellencemimzysmom is the epitome of excellence
mimzysmom is the epitome of excellencemimzysmom is the epitome of excellencemimzysmom is the epitome of excellencemimzysmom is the epitome of excellencemimzysmom is the epitome of excellencemimzysmom is the epitome of excellencemimzysmom is the epitome of excellencemimzysmom is the epitome of excellencemimzysmom is the epitome of excellencemimzysmom is the epitome of excellencemimzysmom is the epitome of excellence

Default Re: Blank Gift Box

The e mail is the best way, they get back to you anywhere from one week later, to 6 weeks later if there are a lot of problems going on, like at Christmas when alot of people were adopting. Try the support@webkinz.com e mail. Tell them exactly what happened, save the tag in a safe place. They will get back to you eventually, and they are very nice.
mimzysmom is offline Female
Old 03-14-2008, 03:07 PM   #3
iluvanimals1996
Webkinz :)
 
~Kate~'s Avatar
~Kate~ is on a distinguished road

Default Re: Blank Gift Box

Yes they are nice.
But they also are busy so just wait for like 1-2
weeks.I am sure they will respond.
~Kate~ is offline Female
Old 03-14-2008, 04:49 PM   #4
Lakhesis
Webkinz :)
 
Lakhesis's Avatar
Lakhesis is on a distinguished road

Default Re: Blank Gift Box

When I had an item stuck in my house it took Ganz three weeks to respond and remove the item. I don't think it will take longer than that.
Lakhesis is offline
Closed

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On



All times are GMT -5. The time now is 05:46 PM.



Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2016, vBulletin Solutions, Inc.
SEO by vBSEO ©2011, Crawlability, Inc.
Copyright © 2007-2013 Kopi Enterprises, LLC
WebkinzInsider.Com is not an official site of, sponsored by, nor affiliated with Ganz, Inc, Webkinz, Lil'Kinz, or Kinzville Newz and all character names, logos, and images are trademarks owned by Ganz, Inc.
no new posts