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Old 10-10-2011, 11:50 AM   #1
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Default Unanswered: Birthday Wish Tokens

I probably missed some information on this, but was just wondering if GANZ has stopped awarding Wish Tokens on your birthday?

I had a birthday this month but did not receive a Happy Birthday Kinz Post from GANZ or a Wish Token. Didn't know if they discontinued this or it's just a glitch on my account. Any info would be appreciated.

Thanks, Jazzy
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Old 10-10-2011, 11:54 AM   #2
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Default Re: Birthday Wish Tokens

I got one a few months ago on my birthday....

There have been a LOT of glitches, tho. I'd phone them (or get someone older to if you're under 18....)
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Old 10-10-2011, 12:04 PM   #3
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Default Re: Birthday Wish Tokens

And more recent, I got one yesterday on an account (my mom's birthday)
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Old 10-10-2011, 12:37 PM   #4
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Default Re: Birthday Wish Tokens

View Post Originally Posted by Quack Quack
And more recent, I got one yesterday on an account (my mom's birthday)
Yesterday is certainly more recent than me, but I did get wish tokens on 2 accounts in September on my birthday.

So I would say it is a glitch. You can either contact them and ask them to make it right for the birthday or let it go, depending on how important it is to you to get the Ganz greeting and wish token. If it was me, I probably would not bother - I have a lot of wish tokens and not totally thrilled by an automated greeting. But if it were for a child, or for someone who really wanted it, I would be on the phone so fast!
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Old 10-10-2011, 12:50 PM   #5
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Default Re: Birthday Wish Tokens

This might not be the case, but in the interest of being thorough, is the account set up with your birthdate or perhaps someone else's (ie - Quack Quack mentioned one was set up with mom's birthdate)?
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Old 10-10-2011, 01:08 PM   #6
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Default Re: Birthday Wish Tokens

I still am getting wish tokens for birthdays. If you didn't maybe double check your dock. If you don't see it, call Ganz.
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Old 10-10-2011, 06:51 PM   #7
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Default Re: Birthday Wish Tokens

Huh. Good to know. We're fairly new to Webkinz, and didn't know about this. I don't think anyone in the family has seen that. We've got a birthday coming up next month--I'll keep my eyes open!
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Old 10-10-2011, 06:57 PM   #8
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Default Re: Birthday Wish Tokens

I got a wish token for my birthday on September 15. with the glitches that are affecting WW lately, I'd get someone to call Ganz for you.
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Old 10-10-2011, 07:25 PM   #9
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Default Re: Birthday Wish Tokens

View Post Originally Posted by Nereid
This might not be the case, but in the interest of being thorough, is the account set up with your birthdate or perhaps someone else's (ie - Quack Quack mentioned one was set up with mom's birthdate)?
Yeah, you could've entered a fake birthdate.
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Old 10-10-2011, 08:30 PM   #10
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Default Re: Birthday Wish Tokens

You could have made a mistake in entering your birthdate. It's been so long since I've set up an account that I don't remember but I know that when you enter your birthday in the customer service page for a stuck item they want the day and then the month. So if the day of the month you were born is less than 13 you could have reversed things or you could have made a mistake entering it.
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