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I probably missed some information on this, but was just wondering if GANZ has stopped awarding Wish Tokens on your birthday?
I had a birthday this month but did not receive a Happy Birthday Kinz Post from GANZ or a Wish Token. Didn't know if they discontinued this or it's just a glitch on my account. Any info would be appreciated.
And more recent, I got one yesterday on an account (my mom's birthday)
Yesterday is certainly more recent than me, but I did get wish tokens on 2 accounts in September on my birthday.
So I would say it is a glitch. You can either contact them and ask them to make it right for the birthday or let it go, depending on how important it is to you to get the Ganz greeting and wish token. If it was me, I probably would not bother - I have a lot of wish tokens and not totally thrilled by an automated greeting. But if it were for a child, or for someone who really wanted it, I would be on the phone so fast!
You could have made a mistake in entering your birthdate. It's been so long since I've set up an account that I don't remember but I know that when you enter your birthday in the customer service page for a stuck item they want the day and then the month. So if the day of the month you were born is less than 13 you could have reversed things or you could have made a mistake entering it.
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