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Old 12-23-2008, 10:09 AM   #11
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Default Re: Birthday Tokens - didn't get one...

View Post Originally Posted by ConchyJane
They do it for both, the anniversary of your account plus your birthday date that you registered on your account!!! CJ
Oh yay, lol, my dad just put jan 1 (which isn't true for me), so I'm gonna get a token soon! xD
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Old 12-23-2008, 10:17 AM   #12
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Default Re: Birthday Tokens - didn't get one...

i have heard a few people complain about not getting their birthday tokens and they contacted ganz RIGHT AWAY. they got their tokens and cake. it seems to me that its another glitch. if i were you i would call them TODAY (have your mom or dad do it if your not 18 ). good luck and HAPPY BIRTHDAY!!!!!!!
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Old 12-23-2008, 10:23 AM   #13
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Default Re: Birthday Tokens - didn't get one...

I've never had this problem I've heard of it a lot b4 = 1 hundredth of GANZ evilness
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Old 12-23-2008, 10:43 AM   #14
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Default Re: Birthday Tokens - didn't get one...

I was told you do not get a wish token on your birthday, only on the anniversary of opening your account. And it says right in the webkinz site in the parents section that you do not get anything for your own birthday.
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Old 12-23-2008, 10:48 AM   #15
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Default Re: Birthday Tokens - didn't get one...

I didn't get mine a few days ago... then my sons account did a few days after that..

I called Webkinz about not receiving my token and they act like you are trying to scam them. Even though the rep told me that there was a glitch that was preventing the Bday and Anniversay tokens.
I had to explain where i got my other tokens and then she had to get approval from a manager to add my token.

They act like they are real gold and clearly they could check my kinzpost to see that I didn't receive anything. Which I told her and she just kept repeating "Our policy is we don't give out Wish Tokens"
So after quite a while I was eventually given my token i should have received.

---------- kellyschrvr added 0 Minutes and 46 Seconds later ----------

View Post Originally Posted by marnabear
I was told you do not get a wish token on your birthday, only on the anniversary of opening your account. And it says right in the webkinz site in the parents section that you do not get anything for your own birthday.

you certainly should be getting a token on your birthday (not your webkinz bday).. the account holders bday.

Last edited by kellyschrvr; 12-23-2008 at 10:48 AM.. Reason: Automerged Doublepost
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Old 12-23-2008, 11:17 AM   #16
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Default Re: Birthday Tokens - didn't get one...

you get them on your b-day you and get them on your webkinz b-days.
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Old 12-23-2008, 12:45 PM   #17
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Default Re: Birthday Tokens - didn't get one...

I'm not sure if you're supposed to get a wish token for your birthday
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Old 12-23-2008, 01:45 PM   #18
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Default Re: Birthday Tokens - didn't get one...

View Post Originally Posted by mantateelover
you get them on your b-day you and get them on your webkinz b-days.
You get them on your birthday but on your webkinz birthday, you get a piece of birthday cake.

My son got his token on his birthday recently but my daughter got hers the day after his... even though her birthday was four months ago.
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Old 12-24-2008, 09:03 AM   #19
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Default Re: Birthday Tokens - didn't get one...

Thanks. I will call them I guess.
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Old 12-24-2008, 10:34 AM   #20
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Default Re: Birthday Tokens - didn't get one...

I haven't gotten mine either but my brother and sister did. My birthday was the twelfth. I think it was a glitch or something. But I still want that token!
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