| 11-19-2011, 02:01 PM || #26 |
Join Date: Aug 2010
| | Re: Birhtday gifts?
so i wrote them over that link and i recieved an answer, which didn't really makes me happy either.
Thank you for your question.
You had an issue with receiving a prize from Webkinz World. If you did not receive your prize please make sure to check your dock for the item. Please try to log out of your account and then back into your account. Missing items have been noted in accounts that may have items stored improperly (items blocking doorways, overloading rooms excessively with items). For more information on how to store items and decorate rooms correctly please refer to the Webkinz Guide, which can be found in the 'Things to Do' menu once you log-in.
Please be advised that, as stated in our User Agreement, the website and all materials contained on it are provided on an 'as is' and 'as available' basis, without warranties of any kind, either expressed or implied. Any lost or missing items resulting from a minor anomaly on the website will NOT be awarded. For more information please refer to the User Agreement located on the main Webkinz homepage.
We are aware that sometimes technical problems do arise while using the website and we continue to address these issues. Our technical team works very hard to not only fix problems as they arise but also to make sure that once an issue is identified and fixed, it does not reoccur.
We apologize for any inconvenience this issue may have caused
Webkinz Consumer Support
so, what shall i do now?
Thanks for all your help
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