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Old 11-15-2011, 07:09 AM   #11
Banned
lotooo hit the reputation jackpot!lotooo hit the reputation jackpot!
lotooo hit the reputation jackpot!lotooo hit the reputation jackpot!lotooo hit the reputation jackpot!

Default Re: Birhtday gifts?

Good luck on getting your birthday present and card! And happy birthday.
Usually presents run in late so you may get it tonight or you may get it in an hour. Just need to be patient.

lotooo is offline
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Old 11-15-2011, 08:59 AM   #12
Webkinz :)
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Default Re: Birhtday gifts?

My advice is to call, as I do not think the email is actually answered by humans but robo-ed. When something is amiss I give Ganz a call and remind them sometimes no too gently who is holding the purse strings.
sdf9 is offline Female
Old 11-15-2011, 10:48 AM   #13
OOO Ghostkinz!
Gifted
 
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Default Re: Birhtday gifts?

You know, I think the only thing you get is a token for your Birthday. I don't think you get gifts. At least I never have.
It should have shown a Monkey holding a cupcake when you logged in on your birthday.
If it is your first birthday in WW you get a Birthday badge that says 'It's My Birthday' and has a birthday cupcake on it. Click the image to open in full size.

WHOOPS, make tht a Monkey holding a gift. But there have never been birthday gifts that I know of. Just a token.
Dixiecup is offline Female
Old 11-15-2011, 10:55 AM   #14
it's Olive ♥
Webkinz :)
 
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Default Re: Birhtday gifts?

Happy Birthday! (:

You are supposed to receive a Birthday badge, Wish token, and an announcement pop-up. Did you get any of those?
Catlover200710 is offline Female
Old 11-15-2011, 11:12 AM   #15
turtletortoise
Gifted
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Default Re: Birhtday gifts?

Happy Birthday!! I hope you get that gift. Good luck!!
spotted turtle is offline Male
Old 11-15-2011, 11:39 AM   #16
Graceon ♥
Webkinz :)
 
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Default Re: Birhtday gifts?

Aw, I'm sorry. Happy birthday though!
98otter is offline Female
Old 11-15-2011, 02:51 PM   #17
Webkinz :)
 
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Default Re: Birhtday gifts?

Check to see if you got the token. That's what you get on your birthday. Sometimes the pop-ups don't work properly, but hopefully the token will be there.

Happy Birthday!
Ritzcracker is offline Female
Old 11-15-2011, 03:52 PM   #18
Webkinz :)
 
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Default Re: Birhtday gifts?

No pop-up, no letter, no token, no badge... nothing

thanks though for the birthday wishes
Taku2 is offline Female
Old 11-17-2011, 03:14 AM   #19
Webkinz :)
 
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Default Re: Birhtday gifts?

Hi,

so i wrote them a couple of days ago, no answer yet!
I think they hate me but i didn't do anything wrong.

They should have a phone number for non american and canadian.
I want my token
Taku2 is offline Female
Old 11-17-2011, 09:56 AM   #20
I luvz U!
 
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Webberlily has disabled reputation

Default Re: Birhtday gifts?

How did you write? usually email is a waste of time. Try going through the Customer Service forms on the WW login page.

Customer Support - Comments & Suggestions - Our question does not appear above:

Webkinz
Webberlily is offline Female
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