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Old 11-14-2011, 01:48 PM   #1
Webkinz :)
 
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Default Unanswered: Birhtday gifts?

Hi,
well today is my birthday and I was so excited cause I know that there normally is a birthday gift waiting for me in webkinzworld. But when i logged in, there was nothing No letter, no gift. Did they change it and nobody gets a gift anymore or did the just forget me?

Thanks
Taku2 is offline Female
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Old 11-14-2011, 02:00 PM   #2
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Default Re: Birhtday gifts?

Happy Birthday!

Sorry to hear you didn't receive your letter/gift. Maybe try again later today? I know sometimes the letters show up late.
If you don't receive it, you may want to Contact Ganz and ask about that.
I hope you do receive your gift soon
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Old 11-14-2011, 02:04 PM   #3
Webkinz :)
luv2writeNS has disabled reputation

Default Re: Birhtday gifts?

Clearing your cache might make it show up. This works a lot of the time. :3

I think all WW gives you now is a wish token. Maybe you just didn't get a letter and still have the token?
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Old 11-14-2011, 02:21 PM   #4
Webkinz :)
 
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Default Re: Birhtday gifts?

Thanks! I will try later. I cleared my cache...
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Old 11-14-2011, 03:50 PM   #5
ShootingStars•°˜”° ҉
Gifted
 
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Default Re: Birhtday gifts?

Any luck?
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Old 11-14-2011, 04:30 PM   #6
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Default Re: Birhtday gifts?

View Post Originally Posted by Taku2
Hi,
well today is my birthday and I was so excited cause I know that there normally is a birthday gift waiting for me in webkinzworld. But when i logged in, there was nothing No letter, no gift. Did they change it and nobody gets a gift anymore or did the just forget me?

Thanks
Happy Birthday

Are you sure you put the correct date in when you created you WW account. When I created my WW account I put in a different day?? Not to sure why. Anyhow, Maybe thats why? I hope you get it Karen
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Old 11-14-2011, 04:45 PM   #7
Webkinz :)
 
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Default Re: Birhtday gifts?

No luck yet
and i put in the correct date cause i know that i got it last year and the year before and before...

i can't call them cause i live in europe (and it is expensive and difficult cause of the distance...)
last time i wrote them they didn't respond at all (i didn't get my easter gift so i wrote, but nothing)

Thanks
Taku2 is offline Female
Old 11-14-2011, 04:52 PM   #8
marnabear
Webkinz :)
 
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WI Subscriber
Default Re: Birhtday gifts?

I just got a couple gifts last month so I know they are still giving them. If you are sure you entered that correct birthday you may want to try to email them but try webbkinzsupport@ganz.com for the email address if that's not the one you used before. I am sorry that you didn't get the gift and that Ganz does not make some way for people out of the US and Canada to call them.
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Old 11-14-2011, 05:04 PM   #9
Wondering..
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Default Re: Birhtday gifts?

Happy Birthday!
I'm sorry that you haven't received your gifts yet. I would try clearing your cache, and then checking. Or, your gift could just be a little late. Maybe it will show up tomorrow? And if not, then I would email Ganz at webkinzsupport@ganz.com, and if that STILL doesn't work, then maybe you put in the wrong birthday date. I hope that you get your gift!
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Old 11-15-2011, 03:15 AM   #10
Webkinz :)
 
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Default Re: Birhtday gifts?

So, now i wrote them, now i need to wait
there was still no gift and no letter
it was the same email adress which i used for my missing easter basket (which never showed up)

hope they do it now

thanks for all the answers
Taku2 is offline Female
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