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Old 03-05-2010, 08:13 PM   #1
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Question Answered: Bff not getting gift.

Hey guys. I'm reporting from my friend's house. I just got her the himalayan for her birthday. she logged it on and got the usual pet gift, but not the POTM gift. I do not think this is fair!!!! I spent good money on it. What should I do? Is this happening to anybody else???
scoutreeve is offline Female
Best Answer - Posted by Webberlily
This problem is easily fixed, here's the guide:

http://www.webkinzinsider.com/forum/.../#post11835877
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Old 03-05-2010, 08:17 PM   #2
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Default Re: Bff not getting gift.

That didn't happen to me... I'll send a complaint to Ganz. You should too!
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Old 03-05-2010, 10:11 PM   #3
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Default Re: Bff not getting gift.

Thanks Flame. I really think I will. It superbly unfair.
scoutreeve is offline Female
Old 03-06-2010, 02:52 AM   #4
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Default Re: Bff not getting gift.

I recall that this has happened to others when adopting early in the month. I remember reading that you should contact Ganz and that you will then receive the POTM items. Sorry this happened, but I am sure it will be corrected.
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Old 03-06-2010, 09:50 PM   #5
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Default Re: Bff not getting gift.

Sorry that happened to you. That is always so frustrating, especially on the weekend. Many have reported not getting POTM gifts on and off. It's unfortunately one of those glitches. You just need to contact Ganz and they should be able to fix it.

Here is the Ganz contact info: Contact Ganz - Webkinz Insider Wiki

Hope you can get in resolved quickly.
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Old 03-06-2010, 09:56 PM   #6
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Default Re: Bff not getting gift.

Its really sad when people don't get their gifts My friend once adopted a rain deer on Christmas, and they never got their gift...
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Old 03-06-2010, 10:29 PM   #7
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Default Re: Bff not getting gift.

This problem is easily fixed, here's the guide:

http://www.webkinzinsider.com/forum/.../#post11835877
Webberlily is offline Female
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