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Old 01-03-2009, 10:44 AM   #11
Call me Yana or Miki
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Default Re: Better to Call or Email Ganz with a problem?

Its better to call. WHen you email them, it is usually an automated response.
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Old 01-03-2009, 05:11 PM   #12
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Default Re: Better to Call or Email Ganz with a problem?

Dixiecup pretty much put a wrap on this subject. I really appreciate everyone's terrific info and I suspect others out there will find it usefull.
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Old 01-03-2009, 05:16 PM   #13
✞ Walk by Faith ✞
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Default Re: Better to Call or Email Ganz with a problem?

I would do both! Email them first, and if you don't get results within a reasonable amount of time, I would call (1-800) WEB-KINZ.
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Old 01-03-2009, 08:33 PM   #14
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Default Re: Better to Call or Email Ganz with a problem?

It's better to call Ganz than email them.
http://www.webkinzinsider.com/forum/...r-t247012.html

The explanation is there.
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Old 01-03-2009, 08:34 PM   #15
HEY! I'M BACKERSSSS!
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Default Re: Better to Call or Email Ganz with a problem?

Call because they may never answer e-mails.
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