Rare times in local KT. Place your mouse over times and items for time conversions and info.
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Unanswered: Better to Call or Email Ganz with a problem?
I've put three figure codes in this week that didn't add to my "collected" count in the charm forest. I'd really like to get to nine so I can open the next level of the game. Have WI members had more success with a phone call or E-mail. Or am I just out of luck either way. Thank you for your time and Happy New Year to all.
I had much better sucesss with the phone. I tried email and it took them days to get back and it was an automatic response! The email told me to fill in my account info and then wait to hear back? The phone call is to leave a msg and they will call back. I called that morning, left a message (my phone number) got the call back that afternoon!! and got the help I needed. Good Luck!
I would definitely say Call. I emailed them and kinzeville news about glitches. I NEVER got a reply. Thankfully the glitches cleared on their own. But it seems to me that Ganz is not reliable on email. I think you will most likely have better luck if you call. It makes your problem seem more urgent too, so they will try and reply more quickly.
I could be wrong but doesn't the "collected" count refer to how many virtual figurines you've found in the forest? Also, you have to enter in 40 figurines to get up to level 9, so it doesn't go up a level every time you add in a figure. Good luck!!
The number of virtual figures I have doesn't match the number listed, so I'd say, either way, my site is glitched. I really hope your incorrect about needing 40 figures to enter the forrest (I'm never shelling out that much money to enter one small segment of the site).
ActionGirl, the virtual figurines and the figurines codes you enter are not the same thing.
The figurines you enter goes to the levels 1-9
You do need 40 figurines codes to get to level 9
The virtual figurines is another different collection. Once you click a fairy, you may get one of the 48 virtual figurines to collect so those are the ones that go in the that collection of 48. Here's a guide with pictures that can help explain: http://www.webkinzinsider.com/forum/...e-t417302.html
Thank you for the additional information Calabelle. I'll check out the link, because honestly, I'm still VERY confused about certain areas in Webkinz World. Their site guide only seems to cover the basics.
Hi, Action Girl, here is how to find out how many figurines you have in your Woodland wonders collection. You will discover that they are all there. Follow the picture sequence and at the bottom of that last one it will show you how may yo have and how many to the next unlock
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