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Old 01-18-2012, 06:29 PM   #1
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Default Unanswered: Best way to contact Ganz help....

I was banned from the clubhouse unfairly. All it was was that a cheeky cat came in the room and some people were talking about Webkinz Insider. I was one of them. I said I couldn't actually put in my username, but I said it had a bella in it and they should maybe try to find me. Then I was banned! Why? I don't even see that in their rules! Anyway, my mom and I are very upset. My mom wants to contact them. What's the best way to? Email, telephone, facebook, etc? We want the best way to contact them. Thanks for the help.
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Old 01-18-2012, 06:31 PM   #2
ShootingStars•°˜”° ҉
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Default Re: Best way to contact Ganz help....

Phone.
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Old 01-18-2012, 07:14 PM   #3
iscream247
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Default Re: Best way to contact Ganz help....

I would certainly phone them, but be aware that it is against the rules to discuss any other webisite or give personal information in the clubhouse. I'm very sorry you were banned, but you did break the rules. To find all the rules, look on the parents area where your mom or dad would sign you up for KC+
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Old 01-18-2012, 09:29 PM   #4
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Default Re: Best way to contact Ganz help....

you broke the rules because it is dangerous to talk about any other website and try to contact other people through the clubhouse. It is their rules and they take the safety very seriously so your going to have to wait till your ban is over. be careful what information you give out on any site.
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Old 01-18-2012, 09:37 PM   #5
ebkinz ExtravaGANZa!
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Default Re: Best way to contact Ganz help....

Great job, mickey!
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Old 01-19-2012, 03:00 PM   #6
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Default Re: Best way to contact Ganz help....

You were banned because you talked about another website. I'm not sure what the best way is.
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