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Old 06-22-2011, 10:28 AM   #1
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Default Unanswered: Beach Party Pack Not Working Correctly

Hi everyone. I decided to buy the new beach party pack. They said they have new prizes for that and I checked and all the prizes are the same. Also, every party time and zone I pick it says it's no longer available and it's still listed on the list of times and days, meaning it's still available. I tried changing zones and picking different days and times but it still says it's not available.

Please help.
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Old 06-25-2011, 08:50 AM   #2
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Default Re: Beach Party Pack Not Working Correctly

gosh...think i answered on another post...same thing happened to me with this and the summer pack. do you know if the furniture etc usually loads right away? this is my first time buying a pack and not too sure what to expect. guess it means calling ganz yet again.
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Old 06-25-2011, 09:00 AM   #3
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Default Re: Beach Party Pack Not Working Correctly

For this problem, I would try contacting Ganz. There is a link below that has all of the information about contacting Ganz. It is powered by the Wiki. I hope this helps your problem, and I am sorry it is happening to you. It is probably just a glitch, and if you contact Ganz I bet that they will fix it right up for you! Good luck and best wishes to you!
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Old 06-25-2011, 06:35 PM   #4
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Default Re: Beach Party Pack Not Working Correctly

Try logging out then log back in. It may be just a glitch but it can also means that other people reserved at that time and it is full. are you sure the the times are fully clear if not it may be because those are already taken. If this doesn't work contact GANZ. Sorry, i hope you can fix the problem
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Old 06-26-2011, 01:16 AM   #5
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Default Re: Beach Party Pack Not Working Correctly

thank you for the helpful hints...invites to both parties went out but when time for the party came, no "go to party" button. frustrating for certain to spend so much cash and not to mention the time involoved babysitting this thing. i'm calling ganz monday for a refund.
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Old 06-26-2011, 12:10 PM   #6
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Default Re: Beach Party Pack Not Working Correctly

Contact Ganz This is a link showing Ganz phone and e-mail
I'd call Ganz to get your problem worked out. If they can't figure it out they will (most likely) refund your Kinzcash. So (if you are over 18 Call Ganz and see if they can help you out . Hope your problem gets solved soon, and this glitch is fixed as well
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Old 06-27-2011, 02:35 AM   #7
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Default Re: Beach Party Pack Not Working Correctly

I would try logging in and out, and if that doesn't work, contact Ganz. I'm sure it will get sorted out that way.
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