Banned Randomly
 

I tried to get into KinzChat PLUS and it told me that I was banned until October 2, 2009 (a long time). I didn't do anything. What should I do about it?:(

Re: Banned Randomly
 

Id reccommend calling Ganz Customer Support, they may be able to find out for you ;)

Re: Banned Randomly
 

this happens to me too!! :(
you should cantact ganz!!

Re: Banned Randomly
 

Hi, welcome to Webkinz Insider! Sorry you got banned. Explain to them what happened, and they should be able to check it and help you. Their # is 1-866-WEBKINZ

Re: Banned Randomly
 

That is just horrible.

In my opinion GANZ should at least send you a kinz post or an email to the address of record telling you exactly why you were banned.

How can you hold people accountable for their actions if they don't know what action or actions might have been the problem or reason? If you don't want people to make the same mistake, don't you think you should tell them what the mistake was in the first place? Or did everyone receive a "new crystal ball on Y2K"?

Re: Banned Randomly
 

You have to be very careful of what you say. Some people like to report people for no reason, so that could have been why.
;)

Re: Banned Randomly
 

Good Luck & welcome to WI !!

Re: Banned Randomly
 

welcome, you should contact ganz as tey might have the reason why you were banned and they might be able to fix it

Re: Banned Randomly
 

First off welcome to WI!
You always have to be extra careful of what you say and of your actions. Some things you do you may not consider wrong, but a younger member or a staff of Ganz could take it in the wrong context. Also like previously said, people do like to ramdomly report at times too.
If you called Ganz maybe they could explain what happened or what was the cause of your ban. If you wanted to give them a call the number is 1-866-WEBKINZ, just as posted previously by Desty. ;)

I hope everything works out! And again, welcome!

Re: Banned Randomly
 

yuck! that stinks... call ganz i guess and you can tell them you didn't do anything and you were banned randomly .. hope it gets worked out soon.. :fp: