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Old 12-02-2007, 11:51 AM   #1
Oreo1987
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Default Unanswered: Banned from Code Shop... for awhile

I bought a box of trading cards and received them on Thursday. I split them with my mom. Some of the 8's look like B's and 4's can look like A's.. and so forth. I apparently entered too many wrong codes. I entered several codes earlier in the day (messed up on maybe 3) went to work, then came home and tried to finish putting them in. I messed up on 1 then and it banned me. I thought it would ban you if you messed up on the same code several times in a row.. which would make sense. But, I didn't mess up on the same code twice. I would see what I did wrong then change the letter/number I had wrong and it would work. I got banned for 1 day it said.. but that was Thursday and I am still banned. I believe I have read on WI that Ganz business days are Monday-Thursday.. which could be why I'm still banned. But, Ganz should state that instead of only saying "You have tried to enter too many incorrect codes. You are now banned from the Code Shop for 1 day." Clearly, it's more then 1 day.

Does anyone know if their business days are Monday-Thursday and if that's why I'm still banned??

---------- oreo1987 added 28 Minutes and 26 Seconds later ----------

Anyone know?? Any help?



--------------------------------------Updated--------------------------------------
Ok, well that was on November 29.. it's now December 4 and I'm STILL getting the SAME message!!! In the customer support section there isn't anyplace about this at all. Does anyone know anywhere else I could write them? Or is the only way to contact them to call them? (Which I would rather not do..)

I did write them today from the "contact us" section. It says they can't reply back from there, but I went on and explained my situation.. hoping something may come out of it.

Last edited by oreo1987; 12-04-2007 at 06:20 PM.. Reason: Automerged Doublepost
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Old 12-02-2007, 11:54 AM   #2
Pandababee
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Default Re: Banned from Code Shop... for awhile

I'm not sure why you are banned. Ask Ganz about it. Yes their business days I think are Monday-Thursday!
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Old 12-02-2007, 11:56 AM   #3
Your mom's leg hair.
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Default Re: Banned from Code Shop... for awhile

You should contact GANZ imediately
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Old 12-02-2007, 12:00 PM   #4
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Default Re: Banned from Code Shop... for awhile

This happened to me this past week. It originally said I was banned for 24 hours but it turned out to be 3 days!!! Contacted Ganz but although I didn't hear from them, the problem was resolved.
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Old 12-02-2007, 12:02 PM   #5
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Default Re: Banned from Code Shop... for awhile

too bad that is not fair
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Old 12-02-2007, 12:16 PM   #6
gigi1234
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Default Re: Banned from Code Shop... for awhile

that happened to me but it let meback in the next day but they are having to many glitches so contact ganz on there busy days
Old 12-02-2007, 12:19 PM   #7
jenj38
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Default Re: Banned from Code Shop... for awhile

i think i did the same thing be4 i no its not fair!!!!
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Old 12-04-2007, 06:20 PM   #8
Oreo1987
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Default Re: Banned from Code Shop... for awhile

Updated.. any help?
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Old 12-04-2007, 06:23 PM   #9
KoalaBear07
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Default Re: Banned from Code Shop... for awhile

I am soooo sorry that happened to you!
Old 12-04-2007, 06:23 PM   #10
i have 2 so plz ask
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Default Re: Banned from Code Shop... for awhile

i would email them at

support@webkinz.com

or call them!
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