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Old 03-03-2009, 09:25 PM   #11
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Default Re: Banned from the Code Shop?

It's not that they are rude, or don't appreciate your business, it's that there are many dishonest people out there who try to enter false codes. Their system is set up to 'lock' you out of the system when you enter too many codes incorrectly. I would heed marnabears advice, be very carefull with your B, E, 5, S... As she said if it doesn't work the first time and you KNOW you have entered them correctly, call to let them know there is a problem. Good Luck!
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Old 03-04-2009, 12:16 AM   #12
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Default Re: Banned from the Code Shop?

This happened to me before, when I typed the codes in wrong too many times when entering a batch of cards.

It's really a protection for you, to keep someone from just guessing at codes, and trying to scam the system and steal codes.

You will be able to wait out the ban, enter the codes correctly, and get your merchandise online as well as in hand. Be careful to enter correctly--don't misread the S for a 5 or vice-versa. It's also easy to confuse B and 8.

Had someone entered your code by error or scam, you would have gotten a message "you have already redeemed that code". Ganz is more forgiving of you losing your place on what codes you've entered. Entering invalid codes, more than one or two, can get you "banned" more quickly. And it's just for a day. And it's done for your protection. It's inconvenient, but understandable to me.
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Old 03-04-2009, 01:45 AM   #13
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Default Re: Banned from the Code Shop?

You've been great advice. My recommendation is to get on the horn.

Call 1966WEBKINZ 9am to 5pm EST Monday to Friday.
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Old 03-04-2009, 06:51 AM   #14
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Default Re: Banned from the Code Shop?

Hello! I hope you get your codes to work! I heard once that you can still enter codes when you are banned, if you just type the code behind the message. I do not know if it works though..
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