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Old 03-25-2009, 05:53 AM   #1
Psykobarbie
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Default Unanswered: Bad Butterfly Code?

I just bought the new Violetwing butterfly in the e-shop, and my code won't fit! I read the blurb that Ganz includes with the codes, and it says for a pet you get an 8 digit code and for an item you get a 16 digit code. My code is 16 digits! Has this happened to anyone else?
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Old 03-25-2009, 05:55 AM   #2
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Default Re: Bad Butterfly Code?

It should be 16 digits for a pet. You just go to the adoption center and enter the code just like you would with any other pet. Have fun with your new butterfly.

I guess I was wrong. I don't know what I was thinking. Sorry about that....

Last edited by dhmjohnson; 03-25-2009 at 08:32 AM..
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Old 03-25-2009, 06:23 AM   #3
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Default Re: Bad Butterfly Code?

You are right it should be 8 digits for a pet. Does the code repeat? You do have to go to the adoption center to put it in. You may have to call Ganz today to get it straightened out. Good luck, your butterfly will be worth the extra trouble.
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Old 03-25-2009, 06:32 AM   #4
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Default Re: Bad Butterfly Code?

The code should definitely be 8 digits. If yours is 16 digits you will have to contact Ganz. I wonder how many others are having the same issue? I am going to look around and see if I see any butterflies in the clubhouse.

Congrats on your new pet!!

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Old 03-25-2009, 06:33 AM   #5
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Default Re: Bad Butterfly Code?

Maybe you should try typing in the first 8 digits first.
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Old 03-25-2009, 06:57 AM   #6
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Default Re: Bad Butterfly Code?

That 'WZ-1111111-4444444 is not the code Go BACK to your Order history, press on THAT code number with the WZ on it and it will open up the filled order, then you will see that actual code for your Violetwing
Like this:
Click the image to open in full size.



Click the image to open in full size.
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Old 03-25-2009, 07:22 AM   #7
Psykobarbie
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Default Re: Bad Butterfly Code?

View Post Originally Posted by Dixiecup
That 'WZ-1111111-4444444 is not the code Go BACK to your Order history, press on THAT code number with the WZ on it and it will open up the filled order, then you will see that actual code for your Violetwing
Like this:
Click the image to open in full size.



Click the image to open in full size.
Thanks! I will try that right now!


-----EDIT-----

It worked!! Thanks so much Dixiecup! Here is my newest pet, Miyako the Violetwing Butterfly:

Click the image to open in full size.

Last edited by Psykobarbie; 03-25-2009 at 07:33 AM..
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Old 03-25-2009, 07:37 AM   #8
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Default Re: Bad Butterfly Code?

Oh, isn't she PRETTY I am so glad you finally got to adopt her
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Old 03-25-2009, 07:44 AM   #9
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Default Re: Bad Butterfly Code?

YOU GUYS ROCK!!!!! This is ALWAYS the place to come for help! Just wanted you to know!
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