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Old 01-06-2009, 02:54 PM   #1
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Default Unanswered: Backyard won't load after placing donut seeds

I traded with someone for donut seeds and went and put them in my backyard. When I put them in my backyard a blue box showed up where I put the donut seeds. It didn't do anything so I logged out and logged back in. When I tried to go back to my backyard, it won't load! Every other room but my backyard loads! I can't even walk into the room or jump to it! What is going on?!

---------- fmaziarz added 2 Minutes and 33 Seconds later ----------

Now it is saying:

OOPS!

I am sorry, we had trouble loading a required file.
Please try again.

Last edited by fmaziarz; 01-06-2009 at 02:54 PM.. Reason: Automerged Doublepost
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Old 01-06-2009, 02:56 PM   #2
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Default Re: Backyard won't load after placing donut seeds

When the donut seeds are first planted they can be glitchy.... Contact Ganz with the item is stuck...donut seeds. When they show up in your dock (couple of days) could you go to the thread in my siggy and list all the items in that yard for me? This is getting more common and I am trying to determine if there is something in all the yards that is causing this... it used to be the Chef Gazpacho place setting but I'm not sure that's the case now. Thanks
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Old 01-06-2009, 03:02 PM   #3
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Default Re: Backyard won't load after placing donut seeds

it does not do that with me
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Old 01-06-2009, 03:30 PM   #4
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Default Re: Backyard won't load after placing donut seeds

That same exact thing happened with me. I think there have been lots of glitches lately with donut seeds. Anyway, before you log into webkinz, click on costumer support, then "I have something stuck" section, after that they have you fill out a form and within a day, your seeds should be back in your dock.
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Old 01-06-2009, 03:36 PM   #5
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Default Re: Backyard won't load after placing donut seeds

I have heard about this problem. I am sorry that this is happening to you also. Maybe you should try to contact Ganz. Otherwise you could just wait it out! Good Luck!
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Old 01-06-2009, 03:37 PM   #6
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Default Re: Backyard won't load after placing donut seeds

Sarah.... could you visit my thread in my siggy and list what's in the yard? please? Thanks1
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Old 01-06-2009, 03:39 PM   #7
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Default Re: Backyard won't load after placing donut seeds

My donut seeds are fine, but I haven't been able to get into one of rooms either, for the past few months!
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Old 01-06-2009, 03:43 PM   #8
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Default Re: Backyard won't load after placing donut seeds

I heard that its happening to a lot of people and the only way to fix is to contact ganz and have them remove it from your room...
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Old 01-06-2009, 05:20 PM   #9
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Default Re: Backyard won't load after placing donut seeds

The exact same thing happened to me. I contacted ganz two times they sent me an email saying they would work on the problem. I hope they fix the problem soon.
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Old 01-06-2009, 07:16 PM   #10
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Default Re: Backyard won't load after placing donut seeds

Conctact Ganz! That always seems to fix troubles. Click Customer Support on the homepage or call at 1-866-WEBKINZ
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