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Old 01-08-2009, 04:46 AM   #1
gedney1980
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Default Unanswered: Back to Zero

On my Asian account I am able to login to WW, but when I do there are no pets, no KC, no items at all and the time just says Nan Nan. Everything is blank. You can't click nothing. Plus right now Artie has a rare item.................Here is a pic

Click the image to open in full size.
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Old 01-08-2009, 05:36 AM   #2
♀ jaxcat ϓ
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Default Re: Back to Zero

i got that too. i just reloaded and signed in again.
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Old 01-08-2009, 07:06 AM   #3
ow it's fun to be...
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Default Re: Back to Zero

Yes I had the same thing happen on my American account but after a while it finally all loaded and then showed up. Maybe try clearing your cache, hope that helps. It's pretty scary when it comes up. If it doesn't fix itself VERY soon for you I'd definitely call Ganz.
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Old 01-08-2009, 10:21 AM   #4
♀ jaxcat ϓ
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Default Re: Back to Zero

yes, it did finally load on my American account, but on my Asian account it never did load so I just reloaded the page and signed in again with no problems. but you're right, it may be a cookie thing so cleaning the cache never hurts.
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Old 01-08-2009, 07:22 PM   #5
ants chocolate!
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Default Re: Back to Zero

Try logging out, waiting awhile, then logging back in.

Hope I helped!
Good luck!




*jellybean678*
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Old 01-08-2009, 07:23 PM   #6
Oh ya Edward says I'
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Default Re: Back to Zero

hopefully you'll get in
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Old 01-08-2009, 07:26 PM   #7
hite n Fluffy Love!
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Default Re: Back to Zero

Yes that happened to me yesterday. It wouldn't load up. I logged out and logged back in and it did it again but then it loaded up within seconds. Try again!
I also cleared my cache as well.
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Old 01-08-2009, 08:41 PM   #8
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Default Re: Back to Zero

It happned to me but in 5 secondsit loaded for me.
Hope it works for your soon.
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Old 01-09-2009, 02:30 AM   #9
Webkinz :)
 
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Default Re: Back to Zero

Often it also helps to try a different browser. For myself Firefox works much better than Internet Explorer, other people say the reverse, still others have another favorite browser. But many people find that just switching to a different one will solve loading problems.
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Old 01-09-2009, 06:47 AM   #10
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Default Re: Back to Zero

That's been happening to us too But it has loaded normally after a few seconds of waiting.. It did make my son very nervous yesterday whenever he signed in... He asked what I did with all his kinzcash, LOL
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