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Old 10-12-2009, 10:53 AM   #1
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Default Answered: Aww man

I can't load mybackyard i have alot of good stuff back there will it be like that forever?
Fringe is offline Male
Best Answer - Posted by JudoBoo
You could call Ganz and ask them to fix it. Their # is 1-866-WEBKINZ or 1-866-932-5469.
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Old 10-12-2009, 10:56 AM   #2
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Default Re: Aww man

You could call Ganz and ask them to fix it. Their # is 1-866-WEBKINZ or 1-866-932-5469.
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Old 10-12-2009, 11:02 AM   #3
upside down is an M
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Default Re: Aww man

i thought they were closed today
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Old 10-12-2009, 11:21 AM   #4
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Default Re: Aww man

Hmm.. have you tried logging out and then back in again yet or clearing your cache?
If not I would try one of those and see what works. If neither solve the issue, I would then
try contacting Ganz. I would suggest that you call them rather then email them about the issue
because you are most likley to get in touch with a staff member by doing so. You can reach them at 1-866-WEBKINZ.

- Midnights Bliss
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Old 10-12-2009, 11:22 AM   #5
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Default Re: Aww man

Its happened to me too..
I have my "Candy Cane Seeds" in there too! And a lot of people want them so- its hard.
What I do is go on a pet that is NOT in the backyard and go into the Garden.. that was the only time that it worked. Otherwise it didn't...

See ya Fringe!
I might be in WW tonight.. idk

~xxaeroxx- or- Cocoastar- or - Wynter
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Old 10-12-2009, 11:40 AM   #6
upside down is an M
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Default Re: Aww man

yeah my pet pepper isn't in the backyard but it won't load and i want to garden the candy cane seeds and hi aero

AARGH my shutter shades are in the backyard

Last edited by Fringe; 10-12-2009 at 11:40 AM..
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Old 10-12-2009, 01:07 PM   #7
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Default Re: Aww man

Sorry you are having trouble. I think the suggestion to log out, try clearing your cache & log back in a good one. But you may have to end up calling Ganz. There is a glitch with the new seeds, I guess and you are one of the lucky victims...I say lucky, as you have the seeds to start with! I know that just makes it frustrating. Try to remember WW is an AWESOME website with gigantic programming. And Ganz will stand behind their product and fix it for you, as soon as practical. Not much satisfaction when you are frustrated...but in the grand course of human events over a lifespan, this is a little nit. Try not to be too irritated...think about what you CAN do...not what you can't right now.

I do think Ganz is closed for the Canadian Thanksgiving holiday today, so you'll need to wait another day to get this resolved, if it is a glitch that needs customer service support. Good luck to you!
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