Rare times in local KT. Place your mouse over times and items for time conversions and info.
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Hmm.. have you tried logging out and then back in again yet or clearing your cache?
If not I would try one of those and see what works. If neither solve the issue, I would then
try contacting Ganz. I would suggest that you call them rather then email them about the issue
because you are most likley to get in touch with a staff member by doing so. You can reach them at 1-866-WEBKINZ.
Its happened to me too..
I have my "Candy Cane Seeds" in there too! And a lot of people want them so- its hard.
What I do is go on a pet that is NOT in the backyard and go into the Garden.. that was the only time that it worked. Otherwise it didn't...
Sorry you are having trouble. I think the suggestion to log out, try clearing your cache & log back in a good one. But you may have to end up calling Ganz. There is a glitch with the new seeds, I guess and you are one of the lucky victims...I say lucky, as you have the seeds to start with! I know that just makes it frustrating. Try to remember WW is an AWESOME website with gigantic programming. And Ganz will stand behind their product and fix it for you, as soon as practical. Not much satisfaction when you are frustrated...but in the grand course of human events over a lifespan, this is a little nit. Try not to be too irritated...think about what you CAN do...not what you can't right now.
I do think Ganz is closed for the Canadian Thanksgiving holiday today, so you'll need to wait another day to get this resolved, if it is a glitch that needs customer service support. Good luck to you!
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