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Old 07-27-2009, 01:48 PM   #1
Webkinz :)
 
gracieb's Avatar
gracieb will become famous soon enough

Default Unanswered: Avatar not working?

When i try to put my avatar in, it says "incorrect file extension". does anyone know how i can try to fix this?
thanks
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Old 07-27-2009, 01:49 PM   #2
I'm waddle
Webkinz :)
 
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waddlewebkinz is just really nicewaddlewebkinz is just really nice

Default Re: Avatar not working?

Try to size it down that should help.
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Old 07-27-2009, 01:55 PM   #3
Banned
dotdotduck is the epitome of excellencedotdotduck is the epitome of excellence
dotdotduck is the epitome of excellencedotdotduck is the epitome of excellencedotdotduck is the epitome of excellencedotdotduck is the epitome of excellencedotdotduck is the epitome of excellencedotdotduck is the epitome of excellencedotdotduck is the epitome of excellencedotdotduck is the epitome of excellencedotdotduck is the epitome of excellencedotdotduck is the epitome of excellence

Default Re: Avatar not working?

Did you find the avatar on some other website? If you did, make sure you right-click "Save As", give it a title, and then "Save" it. Then, come on WI, go to "User CP" then "Edit Avatar" click the "Browse" button and select the picture and upload it.

I believe that Avatars must be saved as JPEG, GIF, or PNG (sorry if I'm forgetting some) for it to work. When you are saving it from a different website, I think that you can choose what kind of file you want it to be saved as. I recommend JPEG for still pictures and GIF for moving ones.

I don't think your avatar is too big... because if it was you would be getting a message saying that it was too big, you wouldn't be getting the "Incorrect File Extension" message...
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Old 07-27-2009, 02:49 PM   #4
COWS4YOU
 
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COWS4YOU has disabled reputation

Default Re: Avatar not working?

I am having the same problem currently, I asked Justin so I will try again tomorrow
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Old 07-27-2009, 05:28 PM   #5
I Love My
Webkinz :)
 
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Midnights Bliss is the cats pajamas!Midnights Bliss is the cats pajamas!Midnights Bliss is the cats pajamas!Midnights Bliss is the cats pajamas!Midnights Bliss is the cats pajamas!Midnights Bliss is the cats pajamas!

Default Re: Avatar not working?

You might not be able to upload it because the file is to large.
So, I would try resizing the picture and then trying again.

- Midnights Bliss
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Old 07-27-2009, 06:16 PM   #6
I'm a learning
Gifted
 
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pokemon2 is not just visiting!pokemon2 is not just visiting!pokemon2 is not just visiting!pokemon2 is not just visiting!pokemon2 is not just visiting!pokemon2 is not just visiting!pokemon2 is not just visiting!pokemon2 is not just visiting!pokemon2 is not just visiting!pokemon2 is not just visiting!pokemon2 is not just visiting!

Default Re: Avatar not working?

What is the file extension? Only .gifs .pngs .bmps, .jpgs and .jpegs can be accepted.
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