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Old 01-14-2011, 09:47 AM   #1
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Ethansiam's Avatar
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Default Answered: Automatic Renewal????

I'm not sure this is the right area for this but, my yearly membership is set to renew automatically. Does anyone know how to change it so that it's not automatic??? I remember reading it somewhere but don't for the life of me remember where....
Ethansiam is offline Female
Best Answer - Posted by Bulldoggie
Yes,

-> login to the estore
-> manage account
-> order history

You should see the option to cancel it there.

Just don't wait until the day before. In my case it would not let me cancel it then. Not sure why.
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Old 01-14-2011, 09:49 AM   #2
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Default Re: Automatic Renewal????

I think you do it in your estore account...i don't know.
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Old 01-14-2011, 10:04 AM   #3
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Default Re: Automatic Renewal????

Yes,

-> login to the estore
-> manage account
-> order history

You should see the option to cancel it there.

Just don't wait until the day before. In my case it would not let me cancel it then. Not sure why.
Bulldoggie is offline Male
Old 01-14-2011, 10:22 AM   #4
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Default Re: Automatic Renewal????

Thanks so much Bulldoggie....got it
Ethansiam is offline Female
Old 01-14-2011, 11:14 AM   #5
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Default Re: Automatic Renewal????

Just went thru this. I had to call Ganz to get mine off auto-renewal. The lady said that that won't remove the auto-renewal if it's within 24 of the expiration date.

Kas
kaslina is offline Female
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