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Old 06-29-2009, 09:03 AM   #1
~2 Days Til ~ Disney
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Question Answered: Asian Account Summer Present ???

Hello has anyone received their picnic basket gift on their Asian accnts??? If yes then please tell me when, if no then please tell me too!! Thanks I have not, and I left a message for Ganz yesterday, But maybe I should Call again today!!! Thanks and have an awesome day !!!
mom w charm is offline Female
Best Answer - Posted by COWS4YOU
there are quite a few of us that didn't receive our gifts.

Remember that GANZ is open today and we can call for our gifts
Telephone: 1-866-WEBKINZ * 1-866-932-5469

ok, so just got off the phone with them and there are technical problems with the gift and asian accounts and the technical team is aware of it and working on fixing it
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Old 06-29-2009, 09:05 AM   #2
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Default Re: Asian Account Summer Present ???

Yes, if you haven't received your gift by now, try clearing your cache, logging in and out a few times, if nothing else works I would defiantly give Ganz a call today and instead of leaving a message I would suggest waiting for someone to answer.

Here's their number if you need it:
http://www.webkinzinsider.com/forum/...ddress-247012/

Best of luck!
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Old 06-29-2009, 09:39 AM   #3
COWS4YOU
 
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Default Re: Asian Account Summer Present ???

there are quite a few of us that didn't receive our gifts.

Remember that GANZ is open today and we can call for our gifts
Telephone: 1-866-WEBKINZ * 1-866-932-5469

ok, so just got off the phone with them and there are technical problems with the gift and asian accounts and the technical team is aware of it and working on fixing it
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Old 06-29-2009, 10:31 AM   #4
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Default Re: Asian Account Summer Present ???

I don't have an Asian account I only have American but I did receive mine.
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Old 06-29-2009, 10:37 AM   #5
~2 Days Til ~ Disney
Banned
mom w charm is epic beyond epicnessmom w charm is epic beyond epicnessmom w charm is epic beyond epicnessmom w charm is epic beyond epicnessmom w charm is epic beyond epicnessmom w charm is epic beyond epicnessmom w charm is epic beyond epicness
mom w charm is epic beyond epicnessmom w charm is epic beyond epicnessmom w charm is epic beyond epicnessmom w charm is epic beyond epicness

Default Re: Asian Account Summer Present ???

Yes I just called about my 2 Asian accnts that are "giftless" . They are making a very big list of all the usernames and working to fix their "technical issues". If you have not gotten your gift yet then they said you need to call them!! Thanks for all your help !!!!
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Old 06-29-2009, 12:36 PM   #6
L E A H ! !
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Default Re: Asian Account Summer Present ???

I got my gift yesterday, on my U.S. account, and I got the gift. But most people with Asian accounts said they didn't get it. Like COWS4YOU said, they should be giving them out, because they had a glitch before.
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Old 06-29-2009, 02:31 PM   #7
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Default Re: Asian Account Summer Present ???

I called also, and they were very nice. They put my name on a list and told me they were aware of the problem but would call me if they needed more info, but to keep checking back.
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Old 06-29-2009, 11:20 PM   #8
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Default Re: Asian Account Summer Present ???

I didn't get a summer gift on two asian accounts. As with the others who called I has the user names put on a list and the person I spoke with said that they would call when it was fixed.

Every time I've had to call Ganz the people I talk with are kind and helpful. If you haven't called yet it's a good idea to.
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