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Old 11-20-2011, 09:12 PM   #1
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Default Unanswered: Arthur Prize 2

I just was told from my daughter that my main account did not even get the Arthur prize2 today so final count for my main account.......on kinectimals tiger poster and nothing else and she had played in my account today for a long time doing the challenges... has this happened to anyone else?
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Old 11-20-2011, 09:18 PM   #2
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Default Re: Arthur Prize 2

I just logged in, and received the Arthur prize 2 but not the kinnectimals gift.
The gift should look like this:
Click the image to open in full size.

Maybe check your dock, and if you don't have it I would contact ganz.
Good luck
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Old 11-20-2011, 09:22 PM   #3
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Default Re: Arthur Prize 2

I have read from a few post here on WI of people not getting their gift either
I'm sorry you didn't get yours.
My only suggestion would be to clear your cache?
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Old 11-20-2011, 10:02 PM   #4
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Default Re: Arthur Prize 2

I was getting them just fine (the Arthur gifts not the kinectimals) and then as I was logging into my daughter's account we had a power surge. After trying to log in again (and again and again) it seems she didn't get the gift. It is nowhere in her dock. Guess I will try to call tomorrow if it still isn't there.
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Old 11-20-2011, 10:07 PM   #5
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Default Re: Arthur Prize 2

Yep, one of the kids didn't get the Arthur giftbox on their account today either. Guess I'll be calling Ganz tomorrow.
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