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Old 12-28-2010, 12:38 PM   #1
 
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Default Answered: Arte's Clock Stuck for months

This clock has been stuck on the outside of my room for about 4 months now.

View Post Originally Posted by GeegeJoe
This clock has been stuck on the outside of my room for about 4 months now.
Click the image to open in full size.

Last edited by GeegeJoe; 12-28-2010 at 12:38 PM..
GeegeJoe is offline Female
Best Answer - Posted by ArkMama
Read this....
Please let us know exactly which item you are having difficulties with (you can find out the name by surfing through the W Shop). Once we know this, our Customer Support team can fix the problem for you. Click on the Customer Support link in the menu on your left or go to the main Webkinz page and click on the Customer Support button. From there, click on the 'I Have Something Stuck' link. Once you click on the line which reads 'I Have an Item Stuck' you will be prompted to fill out a form which will help us fix the problem.
Then go here...
Webkinz


That is, if you want it moved... I kinda like it where it is, but after 4 months, it might be a little annoying...

Good luck!
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Old 12-28-2010, 01:39 PM   #2
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Default Re: Arte's Clock Stuck for months

Read this....
Please let us know exactly which item you are having difficulties with (you can find out the name by surfing through the W Shop). Once we know this, our Customer Support team can fix the problem for you. Click on the Customer Support link in the menu on your left or go to the main Webkinz page and click on the Customer Support button. From there, click on the 'I Have Something Stuck' link. Once you click on the line which reads 'I Have an Item Stuck' you will be prompted to fill out a form which will help us fix the problem.
Then go here...
Webkinz


That is, if you want it moved... I kinda like it where it is, but after 4 months, it might be a little annoying...

Good luck!
ArkMama is offline Female
Old 12-28-2010, 05:01 PM   #3
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Default Re: Arte's Clock Stuck for months

That is a cool clock....what is it and how did you get it and the same about that thing-amabob on the wall. I know that this probably isn't the place to ask these questions but I don't know when or where else I would ever get the chance. Oh...and I hope you get your problem solved.
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Old 12-28-2010, 05:04 PM   #4
inter =]
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Default Re: Arte's Clock Stuck for months

this is happend to my sandwich maker. this stuck in my kitchen...
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Old 12-29-2010, 06:15 PM   #5
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Default Re: Arte's Clock Stuck for months

Stuck items are an easy problem to fix. On the WW log-in page, (before you log in), click on Customer Service near the lower edge of the log-in page. Then click on "I have something stuck!" and again on "I have an item stuck in the room".

The customer service is excellent at fixing these little problems, usually within a few hours. The stuck item will be returned to your dock.
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Old 12-29-2010, 06:24 PM   #6
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Default Re: Arte's Clock Stuck for months

That happened with a prize placemat!
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Old 12-30-2010, 03:45 PM   #7
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Default Re: Arte's Clock Stuck for months

I've found that also placing a table at that spot may also work to 'unstuck the item'.
You must put the table down, walk not use map to move your pet to one room
than back, it might just work. This happens so frequently to me and my method works
for the most part. If not than I call 1-866-WEB-KINZ. I am always helped by a rep.
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