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Old 08-20-2009, 11:29 PM   #11
COWS4YOU
 
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Default Re: Arte lost all my gems

I do believe it was tied to the fact that WW had come up for a tiny bit after down for maintenance to add the new theme. I had neg gems and there many other reports of level 1, quizzy's messed up. Just wait til after US maintenance to see what really he says. For the last 24 hours, Arte has had a sale every hour (so not like him).
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Old 08-21-2009, 01:14 AM   #12
AmericanBaronin
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Default Re: Arte lost all my gems

View Post Originally Posted by KeyLargo
I don't know about gems {was on when it went down but didn't last long until it froze} but I was headed toward the academy to do dailies and all {so much for that, it's switch over now} but it acted like I'd never been in there before {and I was level 4 plus, so def been there with ALL the pets} so from that {and being ex-computer tech} I'd say take the time inbetween it going down and coming back up next to clear cache and all that good routine stuff {so you can see the updates like new items in curio or whatever} and the rest should {hopefully} reset itself back as it was before all this. If not, *I* will be calling too -- plus there's things everywhere in several accounts 'stuck' so just their usual. Oh and welcome to WI.
I barely had any time to get on once it did come back up for me {right before the shutdown, when else} so I popped over to academy just to check and it's showing the right amount again as far as I can tell. You should be all right when you log back in.
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Old 08-21-2009, 01:53 AM   #13
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Default Re: Arte lost all my gems

My gems are all there and no more negative numbers for me after this last time WW came up.
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Old 08-21-2009, 02:28 AM   #14
I'm a deep sea
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Default Re: Arte lost all my gems

I just recently had to manually unstick EVERY. SINGLE. ITEM. In my house that sat on tables.
Let's just say I had a lot of tables, and a lot of items.
It was terrible.
I hope GANZ can fix your problems for you, the stuck items cna be a pain (Mine were stuck after the weather update too.) And your gems, you deserve and earned them, so you SHOULD get thoeback1 Good luck with Ganz!
--Star
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Old 08-21-2009, 02:52 PM   #15
aces
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Default Re: Arte lost all my gems

All the gems were back when I logged in today, woo hoo!. Thank you everyone for all your support.
Old 08-21-2009, 02:57 PM   #16
aces
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Default Re: Arte lost all my gems

View Post Originally Posted by S.O.S.Star
I just recently had to manually unstick EVERY. SINGLE. ITEM. In my house that sat on tables.
Let's just say I had a lot of tables, and a lot of items.
It was terrible.
I hope GANZ can fix your problems for you, the stuck items cna be a pain (Mine were stuck after the weather update too.) And your gems, you deserve and earned them, so you SHOULD get thoeback1 Good luck with Ganz!
--Star
Did the items remain unstuck? I ask because I have manually unstuck my cooking items when I need them but they sink back in again next time I get on so I haven't done all my rooms yet. Looks like this issue they are not fixing on their own so I will have to phone it in, or fill out a form for each room.
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